Can't access "Change PC settings" Win 8

My PC (Dell desktop running Windows 8 Pro, updated since Windows 7) has been having all sorts of problems lately, so I wanted to do a refresh. I opens the settings menu in the sidebar, click on "Change PC settings" at the bottom and nothing happens. I really need to access this menu, but it seems inaccessible.

Perhaps related to this problem, my Start Menu of Metro is now completely empty. There are no icons. I have no idea of what is happened (I don't use the Metro interface much so I don't know how long this has happened).

Restore from an earlier point is not an option since the only restore point is earlier this afternoon, for some reason any.

17/05/2015

This suggestion about creating a different user account to test the functionality of the laptop settings is a good, I think. Initially, I had no problem to access the settings of the PC since I created the non-administrator user account. Somewhere along the line - because of the upgrade, app software installation... who knows?-I lost access to that account, but was still able to access it from the administrator account.

Have not yet tried your clean boot procedure, but who will give a go too. Thank you.

Tags: Windows

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