can't access this external hard drive!
Hey there
I have a Maxtor One Touch II and a gateway NE522 laptop running windows 8.
The external drive works fine on an old mac powerbook G4, but it does not appear as a readable on my laptop device while being present in the devices list and drivers in the control panel. under properties of the device, she claims that "device working properly ' and when you try to update the drivers, it is said that the best drivers are installed.
I would like to open and transfer files using my computer laptop gateway, any help would be appreciated.
Thank you!
Press and hold the windows start button on the keyboard (the one with the windows flag) and with your OTHER hand press the letter R.
Type "devmgmt.msc" without the quotes.
Scroll to the USB category, expand the tab and look for your brand of external drive it.
Right click and uninstall the reader (this allows to uninstall the corrupted (possibly) driver.
now turn off the external drive. Restart the computer, when you load re - turn on the external drive.
Does now to install the appropriate driver and make it visible in the COMPUTER?
Tags: Windows
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1. What is the error message you are getting?
2 have you checked the State of the drive in Device Manager?
Check to see if the external drive is getting detected in Device Manager.
a. Click Start, type devmgmt.msc and press to enter.
b. find the name of the drive in the list of Bus USB controllers.
c. right click on the device, and then select properties to view general information about the drivers.
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Install or remove a hard drive
Hope this information is useful.
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Simply click on the button to mark as answer to the reply that you felt answered the question you originally posed and inspired throughout the conversation:
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