Can't buy the home network defender after the trial. Can anyone help?
I get an error page that says: we cannot process your request due to the instability of your Internet connection. Please try again in a few minutes, I have talked to 2 live technicians and still no help. The first guy said that I had to buy for the hnd network magic to work. I told him that in the FAQ page, it is said that you do not have purchase Network Magic to use hnd. He said that it was inaccurate and it will work if I buy the program. So I paid for the magic of the network, and you know that I always get the same error page. so I talked to the second live tech and they gave me the support for network magic number. When I called them the guy said that I had no need of magic network to use hnd. He was kind enough to give me my money back. He said I need to talk to someone to linksys support to help me. Well, I think I'm done with it. No one knows how to help me and it looks like they don't care to help me buy their own product. I used during my trial and loved hnd. I also talked to trend micro and they said that they do not support hnd and just give me a web link to the linksys support page. Thus, it seems that no linksys or trend micro can help me buy their product. If someone is there who can help me to let me know. They have a customer waiting at their doorstep. Or maybe I should just return the router as well as another brand.
Quarter 3.
I sent you a private message. Can you please send me your details so I can only go to our level 2 support people?
Thank you
Tags: Linksys Software
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