Can't get my J470DW brother to install on my Windows 7, help!

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  I was getting a new hard drive to my HP laptop. Since I have a key for Windows Vista from the purchase of the laptop, how can I get the disk to re install the operating system?

  original title: reinstall Windows Vista

  I was getting a new hard drive to my HP laptop.  Since I have a key for windows vista from the purchase of the laptop, how can I get the disk to re install the operating system?

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  1. what security software is installed on the computer?

  2 did you do changes on the computer before the show?

  I suggest you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

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  Remember passwords are case sensitive so maybe that you type a password in the case of bad? Did you create a password recovery disk when you created your password first? If Yes, then you must insert the password recovery disk to allow you to change the current password. If you did not create a password recovery disk then the next and more radical, opion is to re - install Windows.

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