Can't import video for first Elements 8

Hey everybody,

I know that this question is probably asked a lot, but the hours of research I still could not find a solution, so I thought I'd do an account to ask you guys.

I first Elements 8, and every time I connect my Canon Vixia HG20 and use the option to get the media, it does not find my camera. I select the option for AVCHD or other memory/hard disk camcorder and then this window pops up but it says "None Found" or "No Device Found" (I refreshed it several times to be sure). Now, I tried several times a month.

Does anyone have solutions or advice?

Welcome to the forum.

For this material, first copy the files and folders of the camera via the USB port. This can be done from the included software, or Windows Explorer.

Captures true is only from cassette miniDV, via FireWire cameras.

Good luck

Hunt

PS - John T. Smith uses the same device, IIRC, and has posted some tips.

Tags: Premiere

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