Can't RDP to Windows Server 2012 R2 Azure VM

After a potential bug on the blue fabric blue, I lost the ability to connect to two separate Azure VM.

Initially, they don't even start. I had to move the OS VHD to virtual machine resumed, run a fix on startup files and then replace the virtual hard disk.

Now their initialization, but trying to RDP, it is just a black screen.

I am able to UNC path to the file system, then I copied the *.evt (Event Viewer) of logs to the wide one of the virtual machine.

I see something about immediately, in the section of the observer Application events:

Name of the failing application: LogonUI.exe, version: 6.3.9600.17415, time stamp: 0x5450541b
Name of the failed module: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0 x 54505737

There is more to this, but these are the main lines. I have a feeling that this could be the cause of this black screen problem. I have not all backups of virtual machines.

Is this a problem that can only be fixed by an engineer of azure with host access? Does anyone have any comments about this? I'm enough options.

Thank you

Hello

Please ask your question in the forums TechNet for assistance:

https://social.technet.Microsoft.com/forums/en-us/home?Forum=winserverTS

Tags: Windows

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