Can't send or receive email on Windows Mail

Account: 'pop.oneandone.co.uk', server: 'pop.oneandone.co.uk', Protocol: POP3, server response: '-ERR failed authentication ', Port: 110, secure (SSL): no, Server error: 0x800CCC90, error number: 0x800CCC92

When you try to send and receive e-mails, mail request my user name and password to connect to pop.oneandone, it does not recognize my name of user and password. I tried to use the system restore, it makes no difference. I also tried to adjust some settings under Tools > my accounts > properties; I've checked and unchecked my server requires authentication.

Any suggestions please?

Thank you
Awel

Contact support technique 1and1 to reset your password and get the correct username. Their technical support is excellent. You will need to look up the phone number on their site because I'm in the USA and do not get the numbers of U.K. from here. MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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