Can't update the window. Error code 80070424. I have tried many solutions but none worked so far.
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Ideas: get error code 80070424. Tried a solution on the internet but nothing has worked so far. Can you help me please. I just bought my laptop a few months ago.
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hi sophroy83,
I know the edition of the operating system that you are using?
This problem can occur if a Windows Update or Microsoft Update required service is not registered. To ensure that the necessary services are available and running, as follows:
1. click on Start, type services.msc in the Search text box, and then click services.msc in the list programs. If you are prompted for an administrator password or a confirmation, type the password, or click continue.
2. double-click on Background Intelligent Transfer Service.
3. If the starting state lists Stopped, click Start , and then click OK.
4. double-click on Windows Update.
5. If the starting state lists Stopped, click Start , and then click OK.
6. double-click on my computer.
7. If the starting state lists Stopped, click Start , and then click OK.
8. close the Services window and try to install the updates again.
In addition, please see the thread below to discuss a question similar to yours.
http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/6310619e-38DD-450C-9bd2-a44f186c8091
Hope this information helped you.
Concerning
Arona - Microsoft technical support engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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Which Windows operating system?
Vista: Windows Update error 80070424
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80070424Win7: Windows Update error 80070424
http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070424Still no joy, then try: click Start, select run, type: regsvr32 c:\windows\system32\wuaueng.dll
And then click OK. (Works for WinXP & Vista)If it is Vista you try this, restarted as like Vista Restart.
Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.
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PC: Asus
Windows 8 / 64-bit
Core i7 - 4500u CPU @ 1.8 GHz - 4.0 GB RAM
The task that I did:1. launch AdobeCreativeCloudCleanerTool / status: ok / each Adobe prg deleted
2 - Windows defender is disabled
3 - IE: Internet: low protection
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Thanks for your help.
Besrt Rgds,
__________________________________________________________________________________________ ___________________________
01/06/16 15:47:55:415 | [INFO] | | | | | | | 2952 | WDM Version is 3.0.0.41
01/06/16 15:47:55:431 | [ERROR] | | | | | | | 2952 | Is the windows error code - 12180
01/06/16 15:47:55:431 | [ERROR] | | | | | | | 2952 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 15:47:55:431 | [ERROR] | | | | | | | 2952 | Impossible to adjust the setting on the proxy computer
01/06/16 15:47:55:431 | [INFO] | | | | | | | 2952 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 15:47:55:431 | [INFO] | | | | | | | 2952 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{97F23ED8-2727-4413-9051-9C912AE4D970}/applications.x ml
01/06/16 15:47:55:478 | [INFO] | | | | | | | 6040 | start of download *.
01/06/16 15:47:55:478 | [INFO] | | | | | | | 6040 | WDM Version is 3.0.0.41
01/06/16 15:47:55:493 | [ERROR] | | | | | | | 6040 | Is the windows error code - 12180
01/06/16 15:47:55:493 | [ERROR] | | | | | | | 6040 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 15:47:55:493 | [ERROR] | | | | | | | 6040 | Impossible to adjust the setting on the proxy computer
01/06/16 15:47:55:493 | [INFO] | | | | | | | 6040 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 15:47:55:493 | [INFO] | | | | | | | 6040 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{C48B6DA5-C169-4041-AF5F-E524753F1EAA}/applications.x ml
01/06/16 15:47:55:540 | [INFO] | | | | | | | 2952 | Preference: The customer put the preference for single stream download
01/06/16 15:47:55:603 | [INFO] | | | | | | | 6040 | Preference: The customer put the preference for single stream download
01/06/16 15:47:56:697 | [ERROR] | | | | | | | 2348 | Is the windows error code - 12150
01/06/16 15:47:57:040 | [INFO] | | | | | | | 2288 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 1203.000000 milliseconds
01/06/16 15:47:57:526 | [ERROR] | | | | | | | 1664 | Is the windows error code - 12150
01/06/16 15:47:57:651 | [INFO] | | | | | | | 980. *******************End****************01/06/16 15:47:57:682 | [INFO] | | | | | | | 5728 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 2016.000000 milliseconds
01/06/16 15:47:58:229 | [INFO] | | | | | | | 1352. *******************End****************01/06/16 15:53:10:014 | [INFO] | | | | | | | 1772 | start of download *.
01/06/16 15:53:10:014 | [INFO] | | | | | | | 1772 | WDM Version is 3.0.0.41
01/06/16 15:53:10:030 | [ERROR] | | | | | | | 1772 | Is the windows error code - 12180
01/06/16 15:53:10:030 | [ERROR] | | | | | | | 1772 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 15:53:10:030 | [ERROR] | | | | | | | 1772 | Impossible to adjust the setting on the proxy computer
01/06/16 15:53:10:030 | [INFO] | | | | | | | 1772 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 15:53:10:030 | [INFO] | | | | | | | 1772 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{BF75CA57-94C3-45FD-B90E-D8F15A0BB8D3}/applications.x ml
01/06/16 15:53:10:139 | [INFO] | | | | | | | 1772 | Preference: The customer put the preference for single stream download
01/06/16 15:53:11:561 | [ERROR] | | | | | | | 3836. Is the windows error code - 12150
01/06/16 15:53:11:889 | [INFO] | | | | | | | 4660 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 1531.000000 milliseconds
01/06/16 15:53:12:421 | [INFO] | | | | | | | 228. *******************End****************01/06/16 15:53:26:513 | [INFO] | | | | | | | 5140 | start of download *.
01/06/16 15:53:26:513 | [INFO] | | | | | | | 5140 | WDM Version is 3.0.0.41
01/06/16 15:53:26:529 | [ERROR] | | | | | | | 5140 | Is the windows error code - 12180
01/06/16 15:53:26:529 | [ERROR] | | | | | | | 5140 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 15:53:26:529 | [ERROR] | | | | | | | 5140 | Impossible to adjust the setting on the proxy computer
01/06/16 15:53:26:529 | [INFO] | | | | | | | 5140 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 15:53:26:529 | [INFO] | | | | | | | 5140 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{C2649A27-481A-4F4B-BDCC-48C1AE2E5626}/applications.x ml
01/06/16 15:53:26:638 | [INFO] | | | | | | | 5140 | Preference: The customer put the preference for single stream download
01/06/16 15:53:27:591 | [ERROR] | | | | | | | 5128 | Is the windows error code - 12150
01/06/16 15:53:27:732 | [INFO] | | | | | | | 4600 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 984.000000 milliseconds
01/06/16 15:53:28:263 | [INFO] | | | | | | | 5136 | *******************End****************01/06/16 15:53:38:766 | [INFO] | | | | | | | 224. start of download *.
01/06/16 15:53:38:766 | [INFO] | | | | | | | 224. WDM Version is 3.0.0.41
01/06/16 15:53:38:781 | [ERROR] | | | | | | | 224. Is the windows error code - 12180
01/06/16 15:53:38:781 | [ERROR] | | | | | | | 224. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 15:53:38:781 | [ERROR] | | | | | | | 224. Impossible to adjust the setting on the proxy computer
01/06/16 15:53:38:781 | [INFO] | | | | | | | 224. The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 15:53:38:781 | [INFO] | | | | | | | 224. Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{30956999-D9B8-4576-BCAA-7E0E49980160}/applications.x ml
01/06/16 15:53:38:891 | [INFO] | | | | | | | 224. Preference: The customer put the preference for single stream download
01/06/16 15:53:39:814 | [ERROR] | | | | | | | 5552 | Is the windows error code - 12150
01/06/16 15:53:39:986 | [INFO] | | | | | | | 4164 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 984.000000 milliseconds
01/06/16 15:53:40:517 | [INFO] | | | | | | | 48. *******************End****************01/06/16 16:13:06:545 | [INFO] | | | | | | | 3704 | start of download *.
01/06/16 16:13:06:545 | [INFO] | | | | | | | 3704 | WDM Version is 3.0.0.41
01/06/16 16:13:06:545 | [ERROR] | | | | | | | 3704 | Is the windows error code - 12180
01/06/16 16:13:06:545 | [ERROR] | | | | | | | 3704 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 16:13:06:545 | [ERROR] | | | | | | | 3704 | Impossible to adjust the setting on the proxy computer
01/06/16 16:13:06:545 | [INFO] | | | | | | | 3704 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 16:13:06:545 | [INFO] | | | | | | | 3704 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{B5716191-6C7D-4BA7-82CF-F8F719C174D8}/applications.x ml
01/06/16 16:13:06:670 | [INFO] | | | | | | | 3704 | Preference: The customer put the preference for single stream download
01/06/16 16:13:07:874 | [INFO] | | | | | | | 2096 | *******************End****************01/06/16 16:18:30:134 | [INFO] | | | | | | | 4940 | start of download *.
01/06/16 16:18:30:134 | [INFO] | | | | | | | 4940 | WDM Version is 3.0.0.41
01/06/16 16:18:30:150 | [ERROR] | | | | | | | 4940 | Is the windows error code - 12180
01/06/16 16:18:30:150 | [ERROR] | | | | | | | 4940 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
01/06/16 16:18:30:150 | [ERROR] | | | | | | | 4940 | Impossible to adjust the setting on the proxy computer
01/06/16 16:18:30:150 | [INFO] | | | | | | | 4940 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
01/06/16 16:18:30:150 | [INFO] | | | | | | | 4940 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{6DF08DD8-E056-4F9B-A2A5-2D42275E1588}/applications.x ml
01/06/16 16:18:30:259 | [INFO] | | | | | | | 4940 | Preference: The customer put the preference for single stream download
01/06/16 16:18:31:681 | [ERROR] | | | | | | | 5956. Is the windows error code - 12150
01/06/16 16:18:32:009 | [INFO] | | | | | | | 4452 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 1531.000000 milliseconds
01/06/16 16:18:32:541 | [INFO] | | | | | | | 2944 | *******************End****************Hello
Please see Re: Error Code 12180 and error Code 12150
If you are still experiencing a problem, contact our support here https://helpx.adobe.com/contact.html
I hope this helps you!
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[Avoid Norton & McAfee IMHO applications.]
=============================
* Microsoft Security Essentials (MSE) includes components of antivirus and antispyware protection. The latter will replace (and must turn off automatically) Windows Defender in Vista.~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Rob - bicycle - Mark Twain said it is good. -
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