Can you help to solve my Firefox? The screen is black.

When I try to open Firefox, it opens just a solid black screen. I tried to uninstall and then reinstall. Reset. So far, nothing works. Google chrome and internet explore are fine but Firefox a bad shot. Can you help me please?

Posted by phillip in other threads of support
Hello, other users with this problem all had a card intel integrated graphics hd with a former current driver. in case this applies to you, here would be a link to update the driver, which in turn, should also address the problem of firefox black.

Intel HD 2000/3000:
32-bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763
64 bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

Intel HD 4000:
32-bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328
64 bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329

Tags: Firefox

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