Can you please cancel my membership and refund me?
Please cancel all memberships associated with the following e-mail addresses:
- XXXXXX@umd.edu
- xxxxxxxx,@terpmail.umd.edu
- xxxxxxxx,@gmail.com
- xxxxxxxx,@yahoo.com
Your flow of user of customer service is terrible, that it puts users in a loop, with the only other being post here in your publicly visible forums. If your company wants to instill a positive public image that is difficult to overcome with these expensive applications, do not impossible for clients to communicate directly with the human-assistance teams. If you want me to carry out a rebranding campaign and design than a "customer service" experience that actually serves this purpose, I encourage you to join me.
In addition, I was charged the month last through my xxxxxx @umd.edu that I was ignorant was still active and no access to (this was my e-mail address at the University that I recently lost access to after graduating). I could not find the source of the charge to my credit card bill and would welcome a refund (you will see that there is no activity on or usage of the account). Tender to me at my Gmail account if you have any questions. Thank you for taking the time to answer my concerns!
Sincerely,
Stephen
I you send a message private asking for details.
You can follow the link above and get the issue resolved also.
Concerning
Stéphane
Tags: Adobe
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Hi Jan,
I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order
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Sorry for the inconvenience!
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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Can you please cancel my subscription ExportPDF. Thank you very much.
Hi alant89897836,
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Click on the "still need help?" Contact us"button, a conversation with our customer service representative to cancel the subscription.
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Could you please cancel my membership?
I got the e-mails concerning a final payment attempt failed, and at least I update my payment method that they cancelled my membership with fees for possible cancellation. Could I have it please my membership cancelled without any cancellation fees?
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Please sign in with the Adobe ID with which the CC is registered.
Cancellation fees noted in the "terms & conditions" purchase.
There are some conditions such that when you make a purchase of CC or CC couldn't work due to technical problems after troubleshooting widely etc. where cancellation fees can be waived off the coast.
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Can you please cancel my subscription to the CC
Please cancel my subscription to CC tried to do this several hours yesterday with no luck in helpx and on the forums. Frustrated. Do not post links to helpx because they do not work Just. Cancel. My. Subscription. Thank you.
Please see I sent a private message.
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Can you please cancel my subscription immediately?
Please cancel my subscription immediately.
Have you tried: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html,.
If Yes, & always unable to do so, it is for the reason that there is a cancellation that are associated with, please contact support for this.
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Can you please cancel the order number 10287881759
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Please contact Adobe directly billing support by signing with the identifier Adobe which is placed on the CC agenda by contacting customer service
Refer to: cancel your creative cloud membership
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Can you please cancel my subscription ASAP PDF Export
I really need someone at adobe to cancel my subscription NOW - no answers to any of the messages that I have post in the chat section
Hi elysys,
Please follow the instructions in this document to unsubscribe: ices.html https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv.
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Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.
I had to wipe my drive since then with the trouble with Apple Store without acknowledging my machine and Time Machine reloading gave complications. Can you please cancel my trial and make my money from trial.
Hi jack gordon.
Adobe does not charge for the 30 day trial, but it seems that you have subscribed to Acrobat Pro (as a simple app for creative cloud membership) return March 15. To cancel your subscription, please contact customer service.
Please let us know if you have any additional questions.
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Please cancel my membership Adobe.
Hello
Can you please cancel my entire Adobe membership?
Thank you
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
In addition, be aware that Adobe's Support does not normally phone/chat support this weekend. You might find them accessible sometime Sunday night or later.
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I am trying to cancel my membership and 24 hours chat is not available. Can advise you on how to cancel?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser. -
I signed up for Adobe Reader DC today and you want to cancel. Your cancellation process is horrible. He takes me into a closed loop, bringing back me to the instructions, but do not allow me to cancel. Can you PLEASE help me to cancel this product?
Ellen Lutz
Hi ellenl71853837,
Please follow this link to Contact Customer Care, sign in using your Adobe ID (in which you have the subscription), click on "still need help? Contact us' button & initiated a discussion with our customer service team.
Kind regards
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Can you please help me cancel my account?
Can you please help me cancel my account?HI johnc82469635,
Please see to cancel your subscription or membership. Acrobat, Acrobat.com online services. If you experience problems, please let us know and we'll help you get it cancelled.
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Why can't I cancel my membership? I keep getting this accusation after I think that I canceled and Adobe keeps just me routing to different links.
Hello
If you are unable to cancel it yourself on Adobe.com you can refer to the link according to cancel your Adobe Creative Cloud membership
or contact the Adobe customer support contact customer service
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