Can you please cancel my subscription immediately?

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• Can you please cancel my subscription as well? I m tired of trying again and again... PLEASE, I BEG YOU!

  Can you please cancel my subscription as well? I m tired of trying again and again... PLEASE, I BEG YOU!

  Sudeep SALVATION,

  Sorry for the inconvenience!

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Hope this helps!

• Can you please cancel my subscription ExportPDF? Thank you very much.

  Can you please cancel my subscription ExportPDF. Thank you very much.

  Hi alant89897836,

  Please follow this link Contact Customer Care, sign in using your adobe ID. Make selections below: -.

  

  Click on the "still need help?" Contact us"button, a conversation with our customer service representative to cancel the subscription.

  Kind regards

  Nicos

• Can you please cancel my subscription to the CC

  Please cancel my subscription to CC tried to do this several hours yesterday with no luck in helpx and on the forums. Frustrated. Do not post links to helpx because they do not work Just. Cancel. My. Subscription. Thank you.

  Please see I sent a private message.

• Can you please cancel my subscription ASAP PDF Export

  I really need someone at adobe to cancel my subscription NOW - no answers to any of the messages that I have post in the chat section

  Hi elysys,

  Please follow the instructions in this document to unsubscribe: ices.html https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv.

  If you need assistance, please let us know!

  Best,

  Sara

• accidentally, I buy the windows version of adobe acrobat DC instead of the mac version. I have only a mac computer. can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds,

  I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]

  Hi Jan,

  I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order

  Kind regards

  Rahul

• Could you please cancel my subscription?

  I downloaded and did my first payment to the Adobe Creative Cloud, with Photoshop and Lightroom and don't get me wrong, they are amazing programs. My computer, however, is not as fond of the tools that I am, and that's why I also ask you to cancel my subscription so I can get some more respectful of the computer laptop software (s).

  Thanks for the effort you guys put into your products

  The CC has been cancelled & refund was launched. File number 215741811

  Concerning

  Baudier

• Can you please cancel my membership and refund me?

  Please cancel all memberships associated with the following e-mail addresses:

  • XXXXXX@umd.edu
  • xxxxxxxx,@terpmail.umd.edu
  • xxxxxxxx,@gmail.com
  • xxxxxxxx,@yahoo.com

  Your flow of user of customer service is terrible, that it puts users in a loop, with the only other being post here in your publicly visible forums. If your company wants to instill a positive public image that is difficult to overcome with these expensive applications, do not impossible for clients to communicate directly with the human-assistance teams. If you want me to carry out a rebranding campaign and design than a "customer service" experience that actually serves this purpose, I encourage you to join me.

  In addition, I was charged the month last through my xxxxxx @umd.edu that I was ignorant was still active and no access to (this was my e-mail address at the University that I recently lost access to after graduating). I could not find the source of the charge to my credit card bill and would welcome a refund (you will see that there is no activity on or usage of the account). Tender to me at my Gmail account if you have any questions. Thank you for taking the time to answer my concerns!

  Sincerely,

  Stephen

  I you send a message private asking for details.

  You can follow the link above and get the issue resolved also.

  Concerning

  Stéphane

• Can you please cancel the order number 10287881759

  Dear Sir

  I'm Alassane Lekdaeng

  I would like to cancel the order number 10287881579 I made on 23 July 2015

  because it is not nesessery for my work.

  Thank you

  better compliance

  MIss. Alassane lekdaeng

  Please contact Adobe directly billing support by signing with the identifier Adobe which is placed on the CC agenda by contacting customer service

  Refer to: cancel your creative cloud membership

  Concerning

  Stéphane

• Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  I had to wipe my drive since then with the trouble with Apple Store without acknowledging my machine and Time Machine reloading gave complications. Can you please cancel my trial and make my money from trial.

  Hi jack gordon.

  Adobe does not charge for the 30 day trial, but it seems that you have subscribed to Acrobat Pro (as a simple app for creative cloud membership) return March 15. To cancel your subscription, please contact customer service.

  Please let us know if you have any additional questions.

  Best,

  Sara

• Hello - I would like to cancel my subscription. Can you please help?

  Hello - I would like to cancel my subscription. Can you please help?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I signed up for Adobe Acrobat Reader PC and today and I want to cancel my order.  I tried to cancel it, on your website and it takes me through a loop that I can't get on.  Can you PLEASE help me to cancel my order?

  I signed up for Adobe Reader DC today and you want to cancel.  Your cancellation process is horrible.  He takes me into a closed loop, bringing back me to the instructions, but do not allow me to cancel.  Can you PLEASE help me to cancel this product?

  Ellen Lutz

  [email protected]

  Hi ellenl71853837,

  Please follow this link to Contact Customer Care, sign in using your Adobe ID (in which you have the subscription), click on "still need help? Contact us' button & initiated a discussion with our customer service team.

  Kind regards

  Nicos

• Can you please help me cancel my account?

  
  Can you please help me cancel my account?

  HI johnc82469635,

  Please see to cancel your subscription or membership. Acrobat, Acrobat.com online services. If you experience problems, please let us know and we'll help you get it cancelled.

  Best,

  Sara

• I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I've updated the credit card but my Muse subscription has not been renewed. Can you please help?  Thank you, Polly Leitao

  Hello

  I have a CC month for Muse subscription ending in August 2015. I missed the last two payments (December 2014 & January 2015) because the credit card, I got the file has been exceeded and I forgot to renew it. Yesterday I updated the credit card, I was charged for January 2015, but my Muse subscription has not been renewed. Can you please help?

  Thank you

  Polly Leitao

  Hello Polly,

  for a better explanation: Please try to find members of the staff of Adobe. Here are some links

  https://forums.Adobe.com/message/7026062#7026062

  https://forums.Adobe.com/message/7068993#7068993

  https://forums.Adobe.com/thread/1664231?SR=stream&ru=1545406

  where officials have tried to help in many cases (not really relevant to your problem). I got to know some (others) as very useful.

  You can get more and feel free to ask the help of a personal message.

  Hans-Günter