cancel a subscription to the month
Hello
I had a subscription to the month cc 2 months ago. I was charged $32.65 each month.
I am trying to download InDesign and it hasn't appeared on my apps and yet he takes over permanently.
I want to cancel my membership and get a refund because I did not have the chance to use it.
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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I called to cancel my subscription to the month for first adobe adobe support. The representative told me that my membership was cancelled successfully. But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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How to cancel a subscription to the month?
How to cancel a subscription to the month?
Hi Lynn,
As you have filed your application on the Adobe Reader page, I want to tell you that it is a free software from Adobe.
I guess you want to cancel the monthly subscription of Acrobat.
I recommend you consult the following link for your subscription canceled.
Cancel your subscription or membership. Acrobat, services Cloud of Document PDF
The other option would be to contact Adobe support team for the cancelled subscription.
Follow the link to connect with them.
http://helpx.Adobe.com/x-productkb/global/Service1.html
Please click on the blue button "still need help" to connect with one of the Adobe executives and get your fixed query.
Concerning
Sukrit diallo
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I need a salesperson to contact me to cancel my subscription to the month.
I need a salesperson to contact me to cancel my subscription to the month.
The CC has been cancelled & you will not be charged more.
Concerning
Baudier
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I want to cancel my subscription to the month
Hello
I want to cancel my subscription to the month.
I'm in Singapore and there is no number to call customer service.
I waited in the cat for 2 hours with 2 customers in front of me.
2 hours later and there are still 2 customers in front of me.
Why is there no link simple subscription Cancel in him manage subscription screeen?
This is ridiculous.
I wanted to get the right creative subscription but it is making me reconsider.
Hi Daniel,.
I think that you can cancel your subscription online. You need to refer to this article for more information: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.
Kind regards
David
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I had a subscription to the month for the purposes of the University. Earlier this year, I tried to cancel it, as I was using is no longer. I was told that they could not cancel at the beginning and that it would expire in August 2015. So I left it to expire. However, he himself renewed without my consent. I am very angry. I have tried to find a way to cancel or get on the chat or find a way to contact adobe without success. I am very satisfied with this service and adobe in general. I have very limited money and you make me I don't have any money for a service is no longer, I need and did not renew!
Please can I have a way to contact adobe to address this issue.
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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I want to cancel my subscription to cloud creative to the month and tried to follow the instructions online, but there was no button 'Cancel' in my account, as the instructions indicated it would be. What can I do?
Rachelg39633911, in order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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Cancel my membership monthly. email is: [removed] I have called three times and still not received my refund. Please write to me that it was canceled, and I will receive my refund. I shouldn't call THREE times, and now send you an e-mail for this cancellation. Very bad customer service. I will call management then. [deleted] Thank you.
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Cancel my subscription to the month for creative cloud
Hello
I logged into my account and I tried to cancel my subscription, but 'Manage account' does not show the feature at all.
In addition, customer care only led me on the same old page that tells me what to do to cancel but the cancel link at all.
It is a serious problem and there is no live chat, no mail id, no phone number to contact customer. You can help.
You should try to use a different browser if you do not see certain content in a web page that should be there. Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.
Adobe support is not normally available when you need it over the weekend. To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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Anyone else having this same problem? I don't want to get charged again. I just want to cancel, but the service lead me to a window which cancels my plan.
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I have to cancel my subscription to the month
No one is available by chat or phone. Please contact me so I can cancel my subscription. Thank you
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
or
Coordinates of Adobe - http://helpx.adobe.com/contact.html can help
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I want to cancel my subscription to the month, but it's impossible!
Seriously get annoyed. Need me a constant loop to the same exact pages that I was right. There is the button no. cancel the membership. I searched this forum and all the similar posts I've seen, said the same thing and when I click on the answer it brings back me to the pages that I've been. It is really a bad way to handle cancellations.
Try the following. Make sure that cookies be enabled. If you do not see the chat/phone options when you follow the instructions below and then try to use another browser.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
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THE ONLY LINK THAT WORKS FOR THE CUSTOMER SERVICE IS THIS ONE, I HAVE CHOSEN TO CANCEL THE SUBSCRIPTION, HE BROUGHT ME HERE, CANCEL THE SUBSCRIPTION
[Profanity removed... This is a family forum... MOD]
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Concerning
Stéphane
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CANCELLLLLLL
Hello
We see that you have a subscription app unique creative cloud under the same Adobe ID you use with the forums.
The subscription has been canceled.
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@AdobeCare
More I managed to get my cancellation via Twitter. I would recommend that.
Adobe (@AdobeCare) customer service | Twitter
DM (Direct Message) them the Adobe ID, order # and the reason for cancellation and they will cancel it for you.
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