Cancel my subscription to the month for creative cloud
Hello
I logged into my account and I tried to cancel my subscription, but 'Manage account' does not show the feature at all.
In addition, customer care only led me on the same old page that tells me what to do to cancel but the cancel link at all.
It is a serious problem and there is no live chat, no mail id, no phone number to contact customer. You can help.
You should try to use a different browser if you do not see certain content in a web page that should be there. Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.
Adobe support is not normally available when you need it over the weekend. To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Tags: Adobe
Similar Questions
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subscription to the month for creative cloud photoshop ended due to no money in bank account, it will b auto renewed once the money is there once again in the Bank? How to cancel it permanently?
Liliane,
To cancel the Member please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on the cancellation: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Atul_Saini
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I called to cancel my subscription to the month for first adobe adobe support. The representative told me that my membership was cancelled successfully. But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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Anyone else having this same problem? I don't want to get charged again. I just want to cancel, but the service lead me to a window which cancels my plan.
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How to cancel the Association for Creative Cloud (monthly)
How to cancel the Association for Creative Cloud (monthly)
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I had a subscription to the month for the purposes of the University. Earlier this year, I tried to cancel it, as I was using is no longer. I was told that they could not cancel at the beginning and that it would expire in August 2015. So I left it to expire. However, he himself renewed without my consent. I am very angry. I have tried to find a way to cancel or get on the chat or find a way to contact adobe without success. I am very satisfied with this service and adobe in general. I have very limited money and you make me I don't have any money for a service is no longer, I need and did not renew!
Please can I have a way to contact adobe to address this issue.
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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I want to cancel my subscription to the month
Hello
I want to cancel my subscription to the month.
I'm in Singapore and there is no number to call customer service.
I waited in the cat for 2 hours with 2 customers in front of me.
2 hours later and there are still 2 customers in front of me.
Why is there no link simple subscription Cancel in him manage subscription screeen?
This is ridiculous.
I wanted to get the right creative subscription but it is making me reconsider.
Hi Daniel,.
I think that you can cancel your subscription online. You need to refer to this article for more information: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.
Kind regards
David
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My students bought a sub from 12 months for creative cloud, they will be not be charged again within 12 months for any new subscription will?
I think they'll at least they cancelled before Adobe their bill again for a new subscription... basically an opt-out approach to dealing.
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How to cancel a subscription to the month?
How to cancel a subscription to the month?
Hi Lynn,
As you have filed your application on the Adobe Reader page, I want to tell you that it is a free software from Adobe.
I guess you want to cancel the monthly subscription of Acrobat.
I recommend you consult the following link for your subscription canceled.
Cancel your subscription or membership. Acrobat, services Cloud of Document PDF
The other option would be to contact Adobe support team for the cancelled subscription.
Follow the link to connect with them.
http://helpx.Adobe.com/x-productkb/global/Service1.html
Please click on the blue button "still need help" to connect with one of the Adobe executives and get your fixed query.
Concerning
Sukrit diallo
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I am Australian but travel to the United Kingdom at the moment. I am trying to join the present case to pay $29 a month for creative cloud .99AUD, however I keep is diverted to the site of the United Kingdom where they want me to pay £26,68 per month for the same offer. I won't be in Australia in time to get the special offer. I tried to change the region, but also in making sure that my ID apple is always set to the Australia. How can I take advantage of this adobe Australia treat and pay in AUD by using my Australian credit card?
Hello
Please try it on another browser.
Otherwise, you can contact Adobe sales to place the order.
Kind regards
Sheena
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I need a salesperson to contact me to cancel my subscription to the month.
I need a salesperson to contact me to cancel my subscription to the month.
The CC has been cancelled & you will not be charged more.
Concerning
Baudier
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Try to install the update for creative cloud and it gets to 43% and then says error code: 50
N ° 1)
Leaving Adobe Creative Cloud application and put an end to all the Adobe Task Manager process / Activity Monitor [mac].
Step 2)
Uninstall Adobe Creative Cloud using Creative Cloud uninstaller.
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Step 3)
Reinstall the Adobe Creative Cloud application:
Windows: https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
Mac: https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
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I have an account that I have lightroom & camera shop. I used all 3 for more than a year. But now.every when I click on the link for creative cloud, it takes me to the download page. Even when I reinstall, the link still takes me right to the download page. This can be corrected.
I fixed it by removing all the programs. Then I have them re-installed
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I have a Macbook Pro. I upgraded 10.9.4 one downloaded the demo for creative cloud. It downloaded and installed, but does not open. I stopped and tried to reinstall. The same problem.
Thank you.
I came across the solution. In addition to download creative cloud, I needed to return to the site and download the trials for the programs I want to use - Photoshop and Lightroom. Once I did, I was in business. Save bad if this was done in light on the download site.
Thank you
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cancel a subscription to the month
Hello
I had a subscription to the month cc 2 months ago. I was charged $32.65 each month.
I am trying to download InDesign and it hasn't appeared on my apps and yet he takes over permanently.
I want to cancel my membership and get a refund because I did not have the chance to use it.Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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