I want to cancel my subscription to the month. I did not renew my membership, but it has continued in all cases

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• I want to cancel my subscription to the month

  Hello

  I want to cancel my subscription to the month.

  I'm in Singapore and there is no number to call customer service.

  I waited in the cat for 2 hours with 2 customers in front of me.

  2 hours later and there are still 2 customers in front of me.

  Why is there no link simple subscription Cancel in him manage subscription screeen?

  This is ridiculous.

  I wanted to get the right creative subscription but it is making me reconsider.

  Hi Daniel,.

  I think that you can cancel your subscription online. You need to refer to this article for more information: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

  Kind regards

  David

• I want to cancel my subscription to the month and I tried to follow the directions online, but there is no button 'Cancel' in my account on the screen.

  I want to cancel my subscription to cloud creative to the month and tried to follow the instructions online, but there was no button 'Cancel' in my account, as the instructions indicated it would be. What can I do?

  Rachelg39633911, in order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I want to cancel my subscription. He says I'm in a free membership, but I'm being charged every month. How can I cancel it?

  I want to cancel my account. He says I'm on a free trail, but I am in charge each month. How to stop these payments and cancel my membership?

  Hi Kristina,

  The Adobe ID on the forums has no active membership CC or licenses under him.

  Please confirm the Adobe Id for which you see the charge each month or you can call customer service to figure out the exact order.

  Kind regards

  Sheena

• I want to cancel my subscription to the month. I have called three times and still it is not cancelled.

  Cancel my membership monthly. email is: [removed] I have called three times and still not received my refund. Please write to me that it was canceled, and I will receive my refund. I shouldn't call THREE times, and now send you an e-mail for this cancellation. Very bad customer service. I will call management then. [deleted] Thank you.

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I want to cancel my subscription to the month, but it's impossible!

  Seriously get annoyed. Need me a constant loop to the same exact pages that I was right. There is the button no. cancel the membership. I searched this forum and all the similar posts I've seen, said the same thing and when I click on the answer it brings back me to the pages that I've been. It is really a bad way to handle cancellations.

  Try the following.  Make sure that cookies be enabled.   If you do not see the chat/phone options when you follow the instructions below and then try to use another browser.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

• I want to cancel my subscription of the year creative cloud! How can I do?

  I want to cancel my subscription of the year creative cloud! How can I do?

  Cancel your membership Adobe Creative Cloud

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I want to cancel my account in the month, how?

  I want to cancel my account in the month, how? (Messenger, phone number) option does not work in my country (Portugal).

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• How to cancel a subscription to the month?

  How to cancel a subscription to the month?

  Hi Lynn,

  As you have filed your application on the Adobe Reader page, I want to tell you that it is a free software from Adobe.

  I guess you want to cancel the monthly subscription of Acrobat.

  I recommend you consult the following link for your subscription canceled.

  Cancel your subscription or membership. Acrobat, services Cloud of Document PDF

  The other option would be to contact Adobe support team for the cancelled subscription.

  Follow the link to connect with them.

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Please click on the blue button "still need help" to connect with one of the Adobe executives and get your fixed query.

  Concerning

  Sukrit diallo

• I called to cancel my subscription to the month for first adobe adobe support.  The representative told me that my membership was cancelled successfully.  But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes i

  I called to cancel my subscription to the month for first adobe adobe support.  The representative told me that my membership was cancelled successfully.  But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I need a salesperson to contact me to cancel my subscription to the month.

  I need a salesperson to contact me to cancel my subscription to the month.

  The CC has been cancelled & you will not be charged more.

  Concerning

  Baudier

• After buying the renewable subscription automatically, the latest issue did not become available

  Hi, I have a problem with my app: after buying the renewable subscription automatically, the latest issue did not become available for download/playback.

  Here are the steps I did:

  1. I chose one of the options to subscribe

  2. crossed in App purchase

  3. After crossing the In App Purchase, app updates the library

  4 after the library, the last number is not available for download. He still has the buy"" button.

  Certificates of ios seems ok (repeated several times), same steps of 3 other apps I already have.

  Buying In - app product ID are the same in the iTunes Connect and in the application through Viewer (latest version with tools v19) Builder

  In the dashboard Adobe the shared secret are set correctly, disabled paywall

  Someone had the same problem and can help me? I don't really know what I can do

  Thanks in advance

  Yes, I also confirm problems with v19. I upgraded to v20, because only in this document http://helpx.adobe.com/digital-publishing-suite/kb/subscription-purchase-doesn ' t-change-crazy io.html

  Adobe writing the solution should use the v20 and now say you otherwise?

  I opened this band of rolling over 2 weeks ago and I'm still waiting for a fix, which pay us more than two weeks of lost time? This problem is to have a very detrimental effect on my work.

• cancel a subscription to the month

  Hello

  I had a subscription to the month cc 2 months ago. I was charged $32.65 each month.
  I am trying to download InDesign and it hasn't appeared on my apps and yet he takes over permanently.
  I want to cancel my membership and get a refund because I did not have the chance to use it.

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I have to cancel my subscription to the month for Adobe Flash Professional, but when I click on 'Cancel the plan', it brings up a window at random and nothing else happens. Help, please?

  Anyone else having this same problem? I don't want to get charged again. I just want to cancel, but the service lead me to a window which cancels my plan.

  Cancel your subscription or membership. Creative cloud

• Cancel my subscription to the month for creative cloud

  Hello

  I logged into my account and I tried to cancel my subscription, but 'Manage account' does not show the feature at all.

  In addition, customer care only led me on the same old page that tells me what to do to cancel but the cancel link at all.

  It is a serious problem and there is no live chat, no mail id, no phone number to contact customer. You can help.

  You should try to use a different browser if you do not see certain content in a web page that should be there.  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.

  Adobe support is not normally available when you need it over the weekend.  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp