Cancel account - when payment has not been taken
My photography CC subscription expired a week ago, he couldn't be taken payment as the card used is no longer valid (he was scammed). I am also very busy so didn't notice this.
I don't want to renew so I'm safe to assume that the account is effectively dead as payment cannot be taken.
You try to start photoshop has indicated he wants a license agreement accepted so I guess that means that he has stopped working unless I have to resubscribe?
It is not a Cancel option visible in the web pages of adobe - the only link is to use the forums
Finally found a phone number for adobe UK.
They confirmed that if the payment cannot be made after 30 days, then the account is closed and no action is required.
Tags: Adobe
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