Cannot access admin or safe mode...

Hi, I have a HP Pavilion dv2500 with a screen broken or burned. (My step grandson accidentally shot of the stool on which I got). I hung it on a monitor so that it can still be used and have since bought another.  I put the password on the admin account and created a user account for my husband and one for comments.

The problem is that I forgot the password I created. I tried everything I could think of, and I can't access the admin account. I know that you can access and change of safe mode, but because my screen is not working I can not see the loading screen, press F8 and select Safe mode.  It is attached to the monitor, but the display lights when it is loaded to the user accounts page. I created recovery discs when I got to the laptop, but I was hoping I wouldn't have to do it because I have a ton of family photos on the admin account I want to transfer to my new PC. I tried to access a safe mode then than the guest account, but he asks me admin password.

Is there a way I can access the account admin or safe mode without using the F8 when loading? For any help or suggestion would be appreciated!

Thank you

Jen

Edit: It has Vista

Hi Jen,

On another PC, download the ISO on the following link.

PC login now

Once downloaded, use a program such as ImgBurn to burn the ISO to a CD.  A guide on how to use it is on the link below.

PC connection Guide now

Insert the CD in your laptop you can not connect to and restart to boot from the disc.

I hope that this should simply remove your password altogether, so you can configure then comes a new.

Kind regards

DP - K

Tags: Notebooks

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