Cannot access my account of cloud. [was: how to get help from Adobe?]
Hello
I continue to be charged a monthly amount for Adobe and I can't access my account. Contact tried again, but no one will help me. How to contact a person of this company to help me with my account so I'm not charged for something I am not access?
Thank you
Lauren
It is a forum of users we do not work for Adobe, please contact Adobe directly Chat or by phone. Adobe Self praise indicates their impressive support persons. Of course, you know how much faith give free praise. Learn Photoshop, get help and support. Adobe Photoshop CC
It is easier to get the phone number of Google then Awesome Adobe.com
Tags: Adobe
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Got a legal question about the installation of Adobe Photoshop Elements. How to get help from Adobe using a chat session?
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If your program is Photoshop Elements, then you have posted in the wrong forum. Some how your son got posted in the Forum Adobe Premiere elements (video editing). Please re-post your thread in the Adobe Photoshop elements Forum.
Wherever your son is, please include Adobe Photoshop Elements version and operating system and the description of the installation problem (error messages, stage of failure, etc.)
Support Adobe seems to be limited to Adobe cat and is classically limited to the current version which is 13. Then, you the best avenue to success is likely to be through the Adobe Photoshop elements Forum. But that shouldn't stop you trying to determine what kind of support you can get from Adobe cat on your question.
I would offer this link that is specific for Adobe Chat download and installation
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(18:00 - Friday 7 pm Sunday)
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How to get help from one of the live adobe on a new installation of product.
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Hi Believerfred,
This issue was discussed by http://forums.adobe.com/thread/1230293?tstart=0
Just previously install the Microsoft Visual C++ 2010 SP (x 64) before trying to install Acrobat XI on a 64 bit system. This package is a requirement for Acrobat to install on a 64-bit system, so you must install it.
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Hi Harry,
Please see the below article mentioned on the Microsoft Policy on lost or forgotten the password.
Microsoft's strategy concerning lost or forgotten passwords
See also:
What to do if you forget your Windows password
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Blocked your account you cannot access your account because your father has blocked
Hello
(removed for security reasons)
I can't access my account and come to me this sentence
Blocked your account you cannot access your account because your father has blocked
Although the evidence of Mthelkitti for this account and restore security, and account information phone number, but it is always forbidden
I hope you solve my problem
Thank you
Hello
We appreciate the information you have provided to us. We have converted this thread in a guarantee of 1:1 for purposes of protection of personal information, please visit the private message for more details about your concern.
Other users who have the same problem, we recommend that you post your concern in a guaranteed 1:1. Please include the address affected so that we can investigate the matter.
"Your account has been blocked. You cannot access your account because your parent has blocked it. »
We'll now be locking this thread of new activities.
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Changed the title: I opened an account and set up parental controls. It is impossible to access that account the message said "you cannot access your account because your parent has blocked it."
I opened an account and set up parental controls. It is impossible to access that account the message said "you cannot access your account because your parent has blocked it."
Hello Nimaakhaven,
The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.
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Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.
What gives?
allow at least a day working pst for your purchase to complete. Today is Saturday afternoon pst.
After this time, check your account, Adobe ID Code
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I want to terminate my account creative cloud. How?
I want to terminate my account creative cloud. How?
Hi Colaquetemcola
Please see the help document following cancellation request:
Cancel your subscription or membership. Creative cloud
For refund, please contact support:
Thank you
Scott
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Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I managed to uninstall my acrobat pro, but my adobe application manager seems to think that I still have it. I do not see how to download it from adobe and re install. Can anyone help? I spent many hours trying to get my creative cloud version to run after the license of first years has failed. It was a bit of a nightmare and sie Adobe is not easy to get help from.
I spent a few hours trying to untangle a redemption code. I dropped so uninstalled acrobat, because he is no longer works apparently. I managed to find out how to buy a new redemption code for creative cloud through the Institute where I exposed, but now I can't get a download for my acrobat, one that will work on my macbook pro 2010 running 10.6.8
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LTA
Thanks to all of you who tried to help him. I thank can I have managed to sort it out. It seems that I can not have uninstalled initially, but I could not access the program and all my pdfs, opens in preview. I found another uninstall program that seems to have done the trick as my adobe application manager is now let me download.
I hope it will do the trick and my thanks to all who responded. Bravo guys. I hope that I won't make the same mistake next year ;-)
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I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a game on FaceBook called Farm Town at all, and I get a popup of AVG on the cookies that I can't get rid of. These issues are causing me to use Chrome quite often, although I like Fox better. I've searched and searched how to get help and find nothing. How can I get personalized technical help? These problems will not occur in Chrome at all. Thank you.
Do a check with some malware malware, analysis of programs on the Windows computer.
You need to scan with all programs, because each program detects a different malicious program.
Make sure that you update each program to get the latest version of their databases before scanning.- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - scan Microsoft Security
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
Alternatively, you can write a check for an infection rootkit TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
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How am I supposed to get help from microsoft when someone hacked my account? I've done everything asked, and nobody gets in touch. I'm losing business from day to day.
I've now set up a separate hotmail address so that I can write on this forum. It's a joke. I have tried for days to resolve this. Microsoft... one of the best companies in the world... poor quality more like...
make money then I lose business... I am a small business as it is.I NEED HELP TO RETRIEVE MY PREVIOUS ADDRESS EMAIL PLEASE PLEASE PLEASE PLEASE PLEASE.
Hi kate louisecox,.
I understand your frustration. In the search for your question, you got to see this article? It examines a compromised account:
http://www.windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41
Also, if this does not help your situation, I would say that post future questions about this issue in the Windows Live Solution Center Forums as they would be able to help you:
http://www.windowslivehelp.com/forums.aspx?ForumID=b782602b-8e7c-40D8-a66b-b44824497a17
Like a record, these are public forums, so not everyone who responds is an employee of Microsoft.
Thank you for using Microsoft Answers!
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I have Windows Vista and was able to SAVE flash from adobe, but it does not open.
I have Windows Vista and was able to SAVE flash from adobe, but it does not open. Can someone send me a link to a fix. I can't open videos, games or live videos. Someone please help. Should I change my operating system?
Software Adobe isn't really an option-backup software, you install adobe active X software to enable it. Whatever it is,
Just go to macromedia.com to install adobe... If she refuses, then your user account is not set as an administrator, to change
account, disable the parents settings. Macromedia's flash player.
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Cannot run files .hlp in Windows 7
No, it is not included. Click Start, then type Winhlp32.exe, and then press ENTER. You will get a help dialog box that says:
Why can't I get help from this program?
The help for this program was created in Windows Help format, which depends on a feature that is not included in this version of Windows. However, you can download a program that will allow you to view help created in the Windows Help format.
For more information, go to the Microsoft Help and Support site.
Messages rating helps other usersMark L. Ferguson MS - MVP
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