left hinge is broken

Similar Questions

• G6-2342dx Pavilion: Pavilion G6 broken left hinge and not display

  Hello! I have a off-warranty book Pavilion g6-2342dx, which also has a broken left hinge. 2 days ago the display stop working. The system starts normally, but no display.

  I have attached a HP s2031 monitor via the secondary monitor output cable and the notebook seems to work as it should.

  As is the left hinge is broken, could the connection of display power came in bulk / cancelled? I don't really want to tear into it without some prior advice...

  The warranty has expired may 3, 2014, but I noticed that many other people have experienced a problem with this hinge. Is it possible that HP can "Troubleshoot", and perhaps "extend" the warranty for the same problem?  You can give advice or advice will be greatly appreciated!

  Thank you

  Larry

  As an addendum to this post...

  I received a phone call from an AMS TC escalations team case manager. He has very kindly let me know that HP would solve this problem for me! Yesterday morning I received a HP shipping container and sent the unit to their repair center.

  THANK YOU ALL, here and ch; for a solution very Satisying to this dilemma. Once again, my loyalty faith and H.P. product has been reviewed.

  Cheers, all!

• Left hinge broke

  I have a HP envy laptop and the left hinge is broken.

  It's just more under warranty and I just spoke with HP and they told me there is nothing they can do because it is not an error known on their system.

  I looked in the forums of HP and he doesn't seem to be a problem with these models

  Can you please indicate if there is something I can do because I don't seem to be getting anywhere with the team of customer service by phone

  Thank you

  I'll contact my internal contacts and ask your question to be raised.

  Help us help you by displaying the following information.

  1. the complete model number and the laptop Nr - see web document this HP if you do not know how to locate the product number or model number.

  2. is your laptop still under warranty?  Check the status of your warranty here.

• HP ENVY 1090ee 6 - left hinge broken

  I bought HP, Acer, Lenovo and Asus because I thought that the only thing that HP offers each time, is of exquisite build quality. However, today, I was met with a surprise. The left hinge (one near the power button) has apparently unravel, as if on its own.

  Surprised as I was, I contacted the technical support. Surprise, Surprise, my warranty information is wrong. Ive lost out on half a year warranty services.

  FLASH BACK: DUBAI - laptop bought on 3 February, 13 - great expectations.

  SKIP TO PRESENT: INDIA - lost hinge broken and guaranteed.

  Then I took a deep breath and open the HPSA faithful once again, inform the specialist my "fake date of purchase" (note that I am in India at the time). I am informed by the technician that I have 'support of the HP tech to the Arab Emirates UNITED to rectify the problem. '

  A STRIKE.

  Thus, everyone knows how 'good' the guarantee are services in India. I remember having an old all-in-one HP printer. The printer does not work, so we took to the "authorized" HP nearest after-sales service. The first day we went, we were not given any "service". The next day we went, that they claimed THAT NOTHING under the guarantee it covers. They could be right, but oh well, we paid for rectification.

  So now I feel like its going to be a repeat of the last time. And it's funny, because I found a large NUMBER of people having the same problem. I don't want to support the customer, waste BECAUSE I SAW them HELP OTHERS. The sad part is that these people are mostly from the States.

  Maybe its not justified, but it always seems like the developing countries get the worst of both worlds. We are the highest consumer population, and yet we get the inflated prices (I know are due to many factors beyond the control of the company) and poor service.

  I can't believe that there is not a single HP to Mumbai service center is, well, purely HP, and not a 3rd party "authorized dealer". I suppose that can't do anything on this subject and maybe as I write this in vain, but if someone is listening (or reading), may I suggest at least to have a third party service center. This will help a LOT.

  I hope someone can help me.

  AK

  

  Hey anand602,

  I'm very sorry to hear that you are experiencing this issue. I forwarded your case to the appropriate Department. You should hear from someone via private message in the next 24 to 48 hours.

  To check your private message, connect on HP forum. There will be an envelope at the top right next to your username.

  

• The HP Envy 15 t laptop: broken left hinge, corner of laptop is cracked and opened.

  Hello

  My laptop HP Envy 15t broken left hinge and the left corner is cracked and bulging. The laptop has not declined or fell. When I open and close the laptop the hinge moves and then separate tiny capitalization. The tiny screw are falling and I'm not able to close and open the laptop properly. The warranty has expired on this laptop. Help, please.

  Thank you in advance.

  @Albert5

  The question of the hinge on the Evny of HP is well known to HP, and yet they refuse to do much, if anything, to this subject.  If you are in warranty, they will typically set for free, no questions asked.  Out of warranty, however, it's like a completely different society.  They will be responsible of very varying amounts, from $130 to $300 to fix their own design flaw.   Here is a link to a long thread that I started to update others on the issue and my relationship with HP:

  http://h30434.www3.HP.com/T5/notebook-hardware/defective-hinges-on-HP-laptops-envy/m-p/5378336#M204440

  We hope that you will find useful information.  As further evidence that HP is aware of their own design flaw, the new 17 "want to have a case completely redesigned with a much better hinge.

  Good luck!

• Broken left hinge and base separating

  Computer hp laptop g6-2016tx paviliong, I bought in 2012 and with an additional year warranty, the warranty expired in 2014-August/sepetember

  recently, I observed that the left hinge and coverage of basic connection of the laptop is broken and get separated, when I searched on the net that this is a problem occurring most for hp pavilion g6/dv6/desire/probooks if I would have known this problem well before you buy it, that I would have stayed away from hp, I used dell laptop , who is first-rate in quality of construction compared to this cheap glossy plastic, I paid 45 k inr for this thing that looks like serious construction cheap,.

  When the problem occurs repeatedly in many of your laptop models who also have the same problem, why hp did not do anythign like replacement/fixing such things in for free even if the warranty has expired, because seriously, it's a defect in design manufacturing/assembly line, is a sure iam mechanical engineer on this subject be of a LARGER company with good reputation, you should have addressed this question before, check or google, you will know about this problem with your notebooks hp in particular, broken left hinge everyone complains about the same, but there is no official announcement on your side of hp,

  I decided to stay away from HP next time, thank God I thought to buy hp series of water courses that I am saved me!

  Goodbye hp

  GRK

  Thanks to JeffHelp, Mr.ABG Tilak (hp authorized service), Mr. Biraja Prasad Bidhar(Case Manager, Indian customer relations) and Mr.kevin - t (Moderator-support forums) to help me and get the replacement of the broken base cover

  Thank you guys!

• HP Envy 17: HP Envy 17 left hinge broken

  Today, I opened my laptop and the left hinge broke. I posted elsewhere in these forums.

  Not a happy camper right now.

  I had with HP customer support with the help of mods/admins here. Because my laptop is out of warranty, I had to pay for repair.

  I didn't have to pay because this seems to be a major problem, but also I didn't take it to anyone. In addition, everyone wanted to double that asked the HP.

  They charged me $178 give or take a few changes. I was surprised when I came back. Not only have they replace the hinge, they also replaced the upper and lower the machine sections. They also found another problem at the level of the material and that fixed too, it is nothing to do with my problem. Basically, they checked the entire machine even though it was just a hinge.

  I was very angry when it happened, but am quite happy with the results. Of what I was said, since HP went completely through it I can actually restored coverage, for a price of course.

  The laptop looks great and works great.

  Thanks for the support of the HP team.

  This issue, therefore, and must thus be recognised as SOLVED!

  EDIT: When CS calls you, let know them to look in the forums for this issue. Some there is not aware that it is a recurring problem.

• Broken left hinge on Satellite Pro A40 - need part number

  Can anyone help? I broke the left hinge on my A40. I can't find anywhere to get a replacement and I don't know where I can find the part No. so I don't know, I get the right one.

  Does anyone not know the part. and where I can buy a hinge?

  Hello

  Replacing display hinges is not easy and kinda hard you must remove the entire screen, and I imagine that someone without experience could damage parts during disassembly procedure.
  I recommend you contact the ASP for details and help.
  The authorized service partner can also order the right and new hinges for this laptop directly from the head of Toshiba warehouse.

  Good luck and best regards

• the left hinge broken for my HP Pavilion dm4-2165dx

  The plastic piece that is what I call the hinge broke. I ordered a new and it comes, but I have questions with turn it on and do not want to damage my computer. Is there a visual guide somewhere who can help me to put that part back on? I understand that this is a common problem with these PC and it is always the left hinge. Help, please!

  Thank you very much!

  Mullie wrote:

  All this just to replace a small piece of plastic?

  Unfortunately, Yes.

  Do not take any risks here & ruin.

  Kind regards

• Want to m6: left hinge broke

  The left hinge of my desire m6 laptop is broken and I need a repair as soon as possible.

  As I saw that it is a very common problem (e.g. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-Broken-hinge/m-p/343...), what solutions do you offer?

  I look forward to hearing back from you,

  Nelken

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  Thank you for visiting the Forum from HP Support.

• Pavilion G7: Also broke the left hinge Pavilion G7

  I also have a left hinge broken on my HP Pavilion 17.3, that I bought there is a little more than 3 years. I had fixed 2013 and everything seems ok, but now he hit again on the xact tool same place.

  Now the screen went white yet :-(

  According to all the other similar problems, you fix it by HP in my opinion.

  @Jerry16

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

  Thank you for visiting the Forum from HP Support.

• L412 left hinge broke

  [Model: Lenovo L412]

  Left hinge of my laptop has been broken... I know its common problem in this series... Just Wanted to know what price it would take to repair of the RIN... And if I can get this fixed in Kolkata, India. Thank you..

  Hello sin2akshay and welcome to the community.

  You must contact the support center to get the details of the service center and then visit them and get this fix.

  Country or region	Language	Phone number	Opening hours
  India	English	1800 425-2666 or 1800 102-3692 E-mail: [email protected]	09:00 - 18:00 Monday - Friday Except holidays

  Best regards

  Tanuj

• HP Pavilion DV6-3052TX left hinge broke

  Hello

  I have purchaced HP DV6-3052TX, Jun 2010. During the warranty period, I heard "thuck" sound crackling while opening & closing the lid near the left hinge. I went to HP Service Center to get it repaired, but they do not have to set properly. But now the top panel is detached from the base Panel when I just opened the cover and the left hinge seems to be dislocated. This problem occurs again and again, for most users that clearly indicates the manufacturing defect. I have found so many cases on the Internet (some of them are on the Web site of the consumer forum and some are here on the website of HP support forum) who explained the same hinge broken with pattern are also the same problem. I have invested 60K /-for my laptop, but now there is a defect in the design and there is no point in fixing the problem reappears again. Its really frustrating after having invested so what you get is a machine of defection. It is very annoying and not according to the standard of HP. As a customer of HP, we expect better quality.

  I ask you please review and do what is necessary.

  Hello Saiprashanth92,

  I saw your post and sent him to the right people for their review. You should hear from someone bit via private message on this Forum.

  Thank you

• HP ENVY M7-J120DX: HP ENVY M7-J120DX left hinge chronic flaw in the design. Help I am falling apart here.

  Noticed the flexibility increase at first then the left hinge of closing of pop and split the case. I had the chance to put back in place and snap it back but it's tenative at best. I see no proactive movement side HP on this chronic problem. What happens with that. I just purchased another HP and have my HP Pavilion dv4-1435dx sitting next to me. HP has been my choice for laptops over the past 20 years, almost. Get off the throne and do something for us all... Alternatives are out there with the crush coming out on Asus and Sony.  So keep all the people in this forum who seem to be long term and clients and not wacky lous users looking for a hand.

  @sevenservices

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
  
  If you are not familiar with messaging private forum please click hereto learn more.
  
  Thank you
  Omar

• Hinge is broken on my Satellite 2450 - need to be replaced

  Hi I have a 2450 and will not stop the cover upwards, the right hinge is broken. is this fixable. where can I get spare parts

  Thank you

  [Edited by: admin on August 28, 2006 10:32]

  Hello

  Spare parts you can get Toshiba authorized service partners, perhaps a few laptop parts store online. Google a bit and you're maybe lucky to find one in your country.

  Perhaps you can also find a few pieces on eBay. Simply check the!