Cannot access my account on window 7

I have hp laptop with Windows 7... but now there is a problem when I start my laptop after giving password message "unspecified account" one there

Hi Farhan,

1. What is the full error message or error code?

2. you have another user account on your computer?

3. are you able to connect to the computer after getting this error message?

I suggest to start the computer in safe mode and check if the problem persists.

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

Safe boot mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Note: If the problem still persists in safe mode and if you are unable to connect to this account specific so I suggest you to activate the administrator build-in account and check if that helps.

Remove all floppy disks, CDs, and DVDs from your computer and restart your computer by using the power button on the computer.

b. do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you must try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

If your computer has more than one operating system, use the arrow keys to select the operating system you want to repair, and then press and hold F8.

c. on the Advanced Boot Options screen, use the arrow keys to select repair your computer and press ENTER. (If your computer is not listed as an option, then your computer doesn't understand no repair preinstalled recovery options, or your network administrator has disabled the.)

d. Select a keyboard layout, and then click Next.

e. in the System Recovery Options menu, click a tool to open it.

f. Select the tool to restart System option.

g. Select the prompt option.

h. at the command prompt, type net user administrator / Active: Yesand then press ENTER. .

i. type net user administrator , , and then press ENTER.

j. restart your computer and check if you are able to login with the administrator account.

Note: If you are able to connect with the construction in the administrator account, see the steps in the following Microsoft article to copy files to the new user profile.

Difficulty of a corrupted user profile

Hope that the information provided is useful.

Tags: Windows

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