Cannot add new Documents folder only option is to zip file

When I open the HTML documents and try to add a new folder from the options at the top of the page it does not add a folder if I right click on the page of documents that it will only offer to add a zipped folder

How to remove and restore the default context Menu items 'New' in Windows 7 and Windows 8
http://www.SevenForums.com/tutorials/28677-new-context-menu-remove-restore-default-menu-items.html
 
 

Tags: Windows

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    Hello

    You can perform a restore of the system on the computer to restore the previous settings again.

    Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    For more information follow the link below.

    System Restore: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

    Once you've done the system restore perform the update of Windows once more and check what is happening.

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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