Cannot cancel the monthly subscription.
Driving me crazy. I am told to contact customer service to cancel the subscription. But it offers me no way to contact them. No email, no cat. I am connected to the correct account.
What is the email address to cancel my subscription?
Please check your private message.
Tags: Adobe
Similar Questions
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Why there is no button to cancel the monthly subscription?
I followed the instructions to cancel my monthly subscription to creative cloud, but there is no button to cancel by following the instructions. Please can you help.
Hello
In order to cancel the order, please contact customer service
You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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Cancel the monthly subscription
Hello
I want to cancel my monthly subscription to join creative (at least) cloud.
I tried the site but there is no option to cancel:
http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
It help me please on the same.
Kind regards
Sanket Pilankar
Hi Sanket,
If you are unable to cancel the subscription to the month, it will be best to contact the http://adobe.ly/yxj0t6support.
Kind regards
Baudier
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Cancel the monthly subscription to PhotoShop
Hi - I signed up for a monthly subscription of PhotoShop for my son some time ago. I am being charged for 'Adobe PhotoShop Plan' 10.69 each month and you want to cancel this subscription. Tried following the instructions, but neither my son (or my) Adobe ID shows this subscription. Grateful for the help.
Thank you
Jeremy
Follow this link there will be a fee to cancel your membership creative cloud
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May I ask how to cancel the monthly subscription for legacy plan?
Well, I didn't know that this monthly subscription plan maintains charge on my credit card.
So, I want my refund of money who was indicted January 7.
It was not any announcement on the purchase of one more time.
I think you should me mailed by my money paid.
I didn't even not who was going to pull out my wallet!
And I want to stop the monthly membership of After effect.
What can I do?
I bought this program on the website of South Korea, but their website chat for cancellation of membership is closed.
I am so embarrassed. It is not a little of money to pay for high school students.
I just hope that you could refund my money.
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and try to cancel all and the rest of the measures that are in adobe, but nothing. and I myself charge each month and I do not use the program.
Hello
You can suspend or cancel a subscription to the month by accessing your account on Adobe.com. To cancel a one year subscription, you must call the Adobe Customer Service. If you decide to end a subscription of one year before the 12 month period, you will be charged 50% of the amount remaining on your contract. Subscriptions cancelled within the first 30 days will be refunded in full.
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How to cancel my subscription?
Hey Deirdre,
You can cancel the monthly subscription following the steps below:
- Sign in to your account on Adobe.com.
- You see a list of your subscriptions and services as part of Plans & product. Click on the linkManage the Plan for the service or product you want to cancel.
- The next page shows you the details of the relevant subscription. Click Cancel the Plan.
- You will see a confirmation that your subscription has been cancelled.
Please see the Ko: ices.html https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv
If you are still not able to cancel please contact Support as suggested above Doriana.
Kind regards
Rave
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@If I cancel my monthly subscription CC do I lose all access to programs or can I keep versions of ch & Lightroom I already paid for my subscription for two years?
I just wanted to add that the work done by you will not lost, you can get it back for a while after that the CC is suspended.
Concerning
Stéphane
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Cannot cancel monh to subscription month CC, please help
Hello!
I need help with my subscription Adoce CC. I'm trying to cancel it because I no longer use CC. However, my account refused to cancel the necessaries. When I go to manage my plans, I have a one month subscription and I chose to cancel it. The only thing that happens when I click on the desk is that the page reloads and refuses to cancel the subscription.
I can't contact Adobe support through any means reasonable (email would be nice!). I didn't ave the opportunity to call during working hours since I work in fact during these hours. IF Adobe makes it absolutely impossible for me to get in touch about this by refusing to allow any kind of contact except phone or chatt.
How can I get in touch with Adobe on this matter or cancel this monthly subscription? Because I don't intend to continue to pay for a program I don't want simply because the function cancel malfunctioned.
Thank you very much in advance!
Unfortunately there is no other means of communication other than chat or phone and they do work not the weekend. You might be able to get a member of staff in this forum to help you if you can find one, but they will tell you only to make meetings through chat or by phone in most cases.
How to cancel a subscription cloud creative
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser. -
If I cancel my monthly subscription and re register later, are my files that I created the first time still saved? Or did my account from scratch?
Always save your files on your hard drive or server that you have access to. You control where files are saved. They will be there is you cancel your subscription, and they will be there when you register again.
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I want to cancel my monthly subscription, there isn't a "Plan to Cancel" button or a link for me. How can I cancel my plan. Do not send me the page 'aid', I got a lot of useless advice from adobe. Just help me to renounce my PROJECT! Thank you.
Return, cancel or change an Adobe order
or contact the adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html
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If I cancel my monthly subscription do I still have access to unused downloads?
If I cancel my monthly subscription do I still have access to unused downloads?
I've been on monthly subscription and now have 20 some photo is available for download... I tried to cancel my subscription, but do not want to lose the ability to download these 20 some pictures... Do you know if I have will lose access to these if I Cancel... or do I need to download all the photos before I cancel?
Hello
You can use your available licenses as long as your subscription is active, but you lose all unused licenses during the cancellation of your membership.
Please see the links below for more information:
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I am trying to cancel my monthly subscription to After Effects.
I am trying to cancel my monthly subscription of After Effects and the phone representative said there is no way to do so without paying a $200 cancellation fee. There must be a way to cancel this right? I can't make the payments more.
If you subscribed to an annual fee and you cancel early, my understanding is that there is an early termination fee
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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How to cancel the monthly invoicing?
Hello.. I bought the app by mistake months ago
and I was charged $ 10 a month since that time.
How can I cancel the app? Because I don't need at all. Thank you
Hello
Please follow the steps described in the article mentioned below to cancel your monthly subscription.
For CC:
Cancel your membership creative cloud
For Adobe Document Cloud:
Cancel your subscription or membership. Acrobat, services Cloud of Document PDF
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How to cancel a monthly subscription?
Hi all
I purchased a monthly subscription which has never worked since the day that I have ordered. I need InDesign for a project and was not able to spend time with Adobe because it did not work. I think that I have spend 4-5 hours to try to make it work and it didn't work.
But now, they are paying me monthly subscription, but I've never used... If I want to cancel my monthly subscription. I tried but they say, they did not work again and so I need to contact Adobe. I clicked on contact us and their offices are closed again. Every day are closed, they should be open with the times. Moreover, their schedules are not friendly at all, I live in North America and their opening hours are in Europa...
I'm really tired of wasting so much time with Adobe. I really believe that this is the worst customer service I've ever seen. There is at least a place with them by a simple email or I don't know, as a normal easy way?
Thank you all!
Pierre-Luc
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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