Cannot cancel monh to subscription month CC, please help

Hello!

I need help with my subscription Adoce CC. I'm trying to cancel it because I no longer use CC. However, my account refused to cancel the necessaries. When I go to manage my plans, I have a one month subscription and I chose to cancel it. The only thing that happens when I click on the desk is that the page reloads and refuses to cancel the subscription.

I can't contact Adobe support through any means reasonable (email would be nice!). I didn't ave the opportunity to call during working hours since I work in fact during these hours. IF Adobe makes it absolutely impossible for me to get in touch about this by refusing to allow any kind of contact except phone or chatt.

How can I get in touch with Adobe on this matter or cancel this monthly subscription? Because I don't intend to continue to pay for a program I don't want simply because the function cancel malfunctioned.

Thank you very much in advance!

Unfortunately there is no other means of communication other than chat or phone and they do work not the weekend.  You might be able to get a member of staff in this forum to help you if you can find one, but they will tell you only to make meetings through chat or by phone in most cases.

How to cancel a subscription cloud creative

To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

Tags: Adobe

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