Cannot cancel the Word print job - the job status = error

When you try to print from Word, I can't print because a previous task cannot print.  I tried to cancel the job, but the system will not delete it.

I have sucessfully printed by e-mail since the former cannot print job, but I can't get this previous work to go.

Here is a screenshot of the ePrint application that appears when I want to print in Word.

Solved... just had to go into devices and printers, select the printer and cancel the job.

Tags: HP Printers

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