Cannot cancel the subscription without paying enormous fees

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• Cannot cancel the subscription

  I am trying to cancel my annual subscription of photography, however, that the payment has failed I don't have features to communicate with the staff, only to post on this forum... I need to cancel it as soon as possible.

  This is an open forum, not Adobe support... Click below

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• Cannot cancel the subscription after the months of testing

  Hello

  I have tried to give up my Adobe Stock project since last month and have not managed to do it again. I don't know what is happening, but whenever I try to cancel, I don't see the option to do so under the details of the plan. And now I get a notification of my credit card saying there is an attempt to charge me something I tried before my trial ended but had no success. And apparently, it's the norm for other users who started this 'free trial' and are having no luck cancellation. What is the problem?

  Hi Reemq14591445,

  Kindly Contact Customer Care help for cancellation.

  See also:cancel your membership of Stock

  Hope that helps!

• Cannot cancel the subscription. Help, please.

  I can't stop my subscription for creative cloud. He said I need to contact support people. After that I start to fill in the details about my question, he said:

  If you are already connected, select phone or chat from the options below.

  and no options are read at all. (I'm connected)

  Hi Amr,

  Please try to rest your browser.  Try to clear the caches and cookies before contacting support: Contact Customer Care

  Let me know.

  Concerning

• BlackBerry smartphones impossible to cancel the subscription music BBM: error Id: 31600

  I tried to cancel my subscription to BBM Music via App World and demand and get an error in these two areas.  App World, it comes to declare there is an error and cannot cancel the subscription.  In BBM Music, I get the error Id: 31600.

  When I submit a support ticket by selecting 'Get support' in the App World, it will not submit saying my PIN is not valid.

  Thank you.

  Ed

  I found a way around it.  I have connected on App World via my PC with my phone connected and is go to the Subscriptions tab, and then cancelled it.  I received the confirmation of cancellation email, I received it 7 times, but it's better than when I could not cancel.

• Please cancel my subscription without cancellation fees so that I'll be able to order the new promotional offer.

  Please cancel my subscription without cancellation fees so that I'll be able to order the new promotional offer

  Go to Adobe Creative Cloud

  
  

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Cannot cancel the monthly subscription.

  Driving me crazy.  I am told to contact customer service to cancel the subscription.  But it offers me no way to contact them.  No email, no cat.  I am connected to the correct account.

  What is the email address to cancel my subscription?

  Please check your private message.

• I'm new to the Adobe software. I want to buy Adobe after effects CC. I want to keep it for always after compensation for her. If I pay $20 each month at the end of the year I will still be able to keep the software without paying for it again (not to ment

  I'm new to the Adobe software. I want to buy Adobe after effects CC. I want to keep it forever after that I pay for it. If I pay $20 monthly for 1 year as he says, at the end of the year I will always be able to keep the software without paying for it again (not to mention the upgrade) and use it. If this is not how to pay for it and keep it forever, and how much it will cost me?

  sirnih4l wrote:

  I'm new to the Adobe software. I want to buy Adobe after effects CC. I want to keep it forever after that I pay for it.

  Is not possible. After effects CC is the only software to subscription. You pay each month and download all the updates that are included. But you never admit it.

  If I pay $20 monthly for 1 year as he says, at the end of the year I will always be able to keep the software without paying for it again (not to mention the upgrade) and use it.

  N ° after 12 months, you either renew your subscription or you cancel your plan.

  If you choose to renew then you keep paying your monthly fees. If you choose to cancel then the software will stop working until you choose to renew.

  If this is not how to pay for it and keep it forever, and how much it will cost me?

  There is no way to buy CC pure and simple and keep it forever.

  The only version you can afford and keep it forever is CS6 (the version before CC) available here

  Creative Suite 6

• Cancel the subscription Premium of Linkedin

  I joined one month free trial of Linkedin on 27 February, and I tried to remove the service before March 27, 2016 to avoid any automatic load.

  However, it is very difficult to find a way to cancel it.

  Today (March 27,2016) I found my credit card was already charged, but really, I don't want to continue the service of Linkedin as it totally DOES NOT help me.

  Might well want to cancel the service and pay $*. **. (order number is *)

  收据 APPLE ID ******* 付款信息 美国运通卡... 5009 BO Y. Tenafly, NJ U.S.. 总计 $**.** 日期 2016年03月27日 订单号 ******* 文稿编号 ***** App Store 类型 购自 FOCUS2013價格 LinkedIn 领英, Affaires Plus free trial subscription (自动续订) 每月 | 2016年04月27日 报告问题 App 内购买项目 $**.** 合计  $**.** 税金 $4.20 总计 $**.**

  My apple ID is *.

  Cell phone is + *.

  Thank you

  Kind regards

  Bo Y.

  < personal information under the direction of the host >

  Contact Apple support to inquire any refunds: https://www.apple.com/support/itunes/contact/

  Cancel your subscription by following the directions here: https://support.apple.com/en-us/HT202039

  -AJ

• Cancel the subscription in a week, toll-free... How?

  I installed the program where you can convert into Word documents.  I need only for 2 docs.  I wouldn't pay for a year.

  After waiting 2 hours using the line, I was told I could cancel the subscription in a month and I would not be charged.

  I just cancelled (after a week) and he said: I'll be charged for the year.  Help!

  I have to go to my credit card company and say that this is a faulty accusation?

  Hi karap52114938,

  I'll recommend your consult our service customer of the team Monday contact customer service of the loads & then make contact, your business credit card so that things are clear.

  Kind regards
  Nicos

• My one year contract is about to expire. Can I extend the same price for two months and cancel the contract without redoing the accession of another full year?

  My one year contract is about to expire. Can I extend the same price for two months and cancel the contract without redoing the accession of another full year?

  Hello

  The plan of photography is an annual plan therefore would renew for another 12 months.

  Under the terms of subscription, an early termination fee would be applied if you have decided to cancel two months in the new contract - Adobe - General conditions of subscription

  Fill the cloud creative and plans unique app are available on a monthly basis, which can be another option - https://creative.adobe.com/plans

  Kind regards

  Bev

• Adobe has cancelled my subscription without asking me anything. Is this normal?

  Adobe has cancelled my subscription without asking anything for me and I can´t find, anywhere in the site, how to re-enable it. Are they or am I crazy?

  Carlos,

  Looks like there may have been a problem with the payment. I suggest you contact our support staff to discuss the details and to take care of this:

  Please see this link for support with creative cloud payments, accounts and membership:

  CC_membership-account-payment-support

  Kind regards

  Guinot

• cancel the subscription cloud creative single-app

  I have to cancel my subscription and the chat is closed.  The phone number is bad.

  I have a message that says: to cancel the subscription, you must contact customer support.

  Membership of Single-app cloud creative to animate (one year)

  If I follow the instructions to cancel the warrants say tha I need to contact support and there is no support in the page and I need more Don t software.

  Plese help me.

  [email protected]

  Thank you.

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• If I cancel the subscription with in 14 days, can I still use content downloaded from Adobe stock when I cancelled the plan?

  Can I use the images I get from the plan in the videos of the Gospel of my church? In a Word, can give the pictures to the Church when I cancelled the subscription?

  As long as the license you images before canceling. Once you cancel, you will not be able to authorize more. But this license you until you cancel are yours to use.

• cancel the subscription, as I do?

  cancel the subscription, as I do?

  Hi Eduardo,

  I think you want to cancel your subscription.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena