Cannot change my payment information.
Trying to get a new credit card number and nothing happens. The new map was fresh with $1 a few times, but the details of paypent remain the same.
An error message appears saying that there is a problem with my address.
I can't put the right address, because I have to choose a State to the United States. I live in the any donation option choose another place than in the United States and other countries.
Armen, please respond to the private Message that I sent you so that we can help you properly.
Tags: Adobe
Similar Questions
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How can I change my payment information
How can I change my payment information, I got a new card but cannot see how add/remove cards
On your phone you can do so by tapping your id in settings > iTunes & App Store by typing "show the apple ID" on the popup and connecting the account, or you can do this via the shop > menu option view the account on iTunes from your computer: change or delete your Apple ID - Apple Support payment information
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Hi team! I would like to change my payment information, but I can't. I need to change the address of the United States to the Russia. my VISA card also has a Russian address. Thank you! Best!
You must contact the technical support for this.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Concerning
Stéphane
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I have a new card, I try to change my payment information, the system will not let me. Let's not say address. Ive tried several ways to enter address >?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help. I have connected, but there's no need to change my details or add a new card online
Hi johpulp,
Please see this link for the FAQ:manage your membership and your payment. Cloud Creative
You can update manually by following the steps in this FAQ, or you can access our support chat: http://adobe.ly/19llvMN
Kind regards
Florence
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Hi, I am unable to change my payment details to renew my subscription on creative cloud, my subscription has expired yesterday and as I click on change my payment details, I get a popup, but it fails to load the details and mode of buffering / downloading.
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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I need to change my payment information but cannot do it online?
I followed your instructions to a tee and the page that brings me to a page that apparently does not exist. Come on Adobe! I expect much more from you...
subscription broken update credit card
Thanks for the post. There is another thread on this topic and train to be resolved: http://forums.adobe.com/message/5117939#5117939
Kind regards
Malika
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I can't change my payment information. Does anyone know how to do?
I can't change my credit card information. I don't have a possibility to do so. Does anyone know do?
Manage your membership and your payment. Creative cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
How can I change my payment information to a new credit card?
I signed up for the monthly payment option recurring and need to change the credit card that is supported. No idea how to do this?
Yes, you have several options, but what I do is:
Sign in to your adobe account click on 'manage my account', then you will see - below
Plans of & products
Plan of cloud creative photography (one year)
Mode of payment
Account
The account holder Adobe ID / Primary email E-mail LanguageEnglish (United States) Security & Privacy
Password
Information on the use of App Office
Communication
Receive communications from Adobe Preferred contact methods Subscribe to inspire Magazine Select Edit payment details and you can change the credit card that is supported. Then you're done!
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Cannot change the song information
Before I started, my version of iTunes is 12.4.3.1 and it is installed on a computer running Windows 10. I recently got a new computer, I loaded all my music from a backup on an external hard drive folder. I made sure to check the option to create a copy of the files in the folder music/iTunes/whatever. All the files are copied as they should be and are not read only.
So, the problem is that I can't get music to sort the way I would like that there. In order to make it all easy, I generally browse and edit the fields of the artist and Album to something standard, and if there is no recommended or invited artists I add in the name of the song. I can't do more and when sorting by artist it gives their own place instead of grouping under the main artists artist invited.
I tried everything I can to change the info. Get Info page now shows the corrected information (artist and Album are identical), but show it again each guest artist as distinct from the main when artist I sort by artists and there doesn't seem to be a way to change this. Ticking the box "this is part of a compilation" does nothing.
I am at a loss here. I've never had this problem with iTunes before. Is there anything else I can try that I have not already?
Try to repair the security permissions for iTunes for Windows.
TT2
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Need to change my payment information, but has an Italian post code that is signed as invalid
Hello
I tried to change my details of payment from one card to the other.
first I was wondering, why I have to pay 21 books in America the student payment cloud version FRO creative is $ 19.99, which is 13 pounds?
If I had to pay with my card american, could pay $ 19.99 instead of 21 books?
The second question is: I am trying to pay with a different card English (lloyds) who has an Italian billing address... so when I am asked to enter the post code higlights it as not valid.
I need to change the mode of payment... What can I do?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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I had to pay for the use of the account delegating creative for almost two years, but this is the first time that I signed in. I would like to change the account that the payment is coming, but I see no evidence of the product when I connect.
Hi Andrew
Try using the other browser and make sure that you are connected to the correct e-mail.
If it still does not help, contact customer service: Customer Contact
Thank you
Varun
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I just need someone from customer service impossible to get any help via the website
Hello
You can see the change the country associated with your Adobe ID
Otherwise please contact support: contact customer service
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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Cannot change my billing information and change the expiration date of my credit card
Hello, I try to change the expiration date of my credit card, but get an error message that my address is incorrect. The system gives me another address but with both I get an error message.
After that I try to find https://helpx.adobe.com/nl/contact.html help to know that I can not connect on this site with my Adobe ID
So how can he get a contact with someone at adobe?
Hi Marc
Refer to manage your creative cloud membership
You can contact support Contact Customer Care
Thank you
Varun
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I can't change my CC payment information
Hello, I'm unable to change my payment information and my subscription to expire. I get the message that somethings that has turned on your side and try again. I did several times without success. Is it faster if I just cancel my subscription and start over?
R
Hi yellowrosekat,
You can call the number on this link and ask them to transfer to the billing team, they are able to transfer the call to the Ministry. Click here for the number: http://www.adobe.com/support/download-install/supportinfo/
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