Cannot change Page

I am the administrator, I sent a key to a user and they get the messge - "you can't edit this page now because * he is currently editing."

And this isn't editing the user mentioned, or connected through any software. The customer uses 3.1 contribute. How can I fix it?
Thank you.

Philip Bauman

Please check everything. LCK file is created in the server or the local computer for the page you want to change. If so, delete it manually and try the same thing.

Tags: Adobe

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