Cannot change the silent sound on the computer.

Original title: No speaker icon audio/Sound-do not enter - when pressing on it responds but cut symbal turned off

Speaker icon on mute, when I click it, it does not react as it will normally.  Mixer shows sound that crosses, but still no sound. Drivers are up-to-date. checked the hdmi cable and port on the TV well. TV not on mute. Reference Dell Zino, windows 7.

Hello

Thanks for posting your question in the Microsoft Community forums.
The description of the problem, I see that you can not change his mute on the computer.
I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

Provide us with a few details in order to better understand the issue.
1 meet you having problem with sound only when you connect to the TV?
2. did you of recent changes on the computer before this problem?

Method 1:
We will first perform this troubleshooting and check if it helps.

Diagnose and solve the problems of Windows audio playback automatically
http://support.Microsoft.com/mats/AudioPlayback/

Method 2:
If the first method does not resolve the issue I suggest you try the procedure described in the article and see if it helps.

Check out the link for more information.

Tips for solving common audio problems
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

Let us know the status of the issue after you perform the troubleshooting steps. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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