Cannot communicate with DNS sever

Similar Questions

• Windows cannot communicate with primary dns server

  Hey everybody.  I have a home network, wired PC, 1 wifi 1.  WiFi works fine.  wired network printers work well, other computers (laptops work fine both wired and wireless.)  I have a PC (VISTA), which now gives me the "windows cannot communicate with primary dns server.  This has happened a couple of times, but a reboot fixed things.  Once I had to change primary dns server from automatic to 208.67.222.222 (who got to this site), it worked.  Now, the same error, but nothing works.  I have tried in both directions between the DNS auto numbers listed here, also, have tried the following:

  ipconfig/flushdns
  ipconfig/registerdns
  netsh interface ip reset reset.log
  netsh int ip reset resetlog.txt

  and had windows try to reset the DNS of countless times.  Nothing works.  The upgrade to W7 eventually will correct this problem?  Another question, my wife insists on the use of AOL software (I know, I know), even if all that she uses to is by e-mail.  She says she loves interface.  A chance that caused this problem?

  Hello

  1. have there been recent changes to the system before the show?

  2. the problem occurs only with specific applications?

  Method 1:

  Follow the link and follow the steps proposed by Shekhar S and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/cant-communicate-with-primary-DNS-server/9043f785-2f4e-4CC1-ADF5-6ba5ca413749

  Method 2:

  Follow the link below and follow the steps. Check if it helps.

  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers

  http://support.Microsoft.com/kb/928233

  I also suggest you to run the command in the command prompt and check where the Windows Vista computer is pointing to DNS and DHCP.

  ipconfig/all

  Post back with the results in this thread.

  Let us know if it helps.

• Cannot communicate with the first DNS Server (169.126.63.1)

  Hello
  I have recently had problems with my internet connection and therefore cannot get on the internet at my place when it used very well. I have a wired connection usually, but tried to install a router but now even the wired connection doesn't work and I get the message "Cannot communicate with the first DNS Server (169.126.63.1)" I tried many things and even reformatted my hard drive, do a reinstall system, different setting reset and still it does not work. Hope someone can help me in this situation. Thanks to a bouquet.

  Here is my information

  Hello

  1. have you done any software or hardware changes to your computer recently?

  To work with this issue, I would say that you try the methods below to resolve this issue.

  Method 1:

  The problems of Internet connection

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems

  Method 2:

  
  Step 1:

  Let us reset TCP/IP and check.

  To reset TCP/IP stack to go to this article and follow the instructions.
  http://support.Microsoft.com/kb/299357

  Step 2.

  1 connect to your router (by typing 192.168.0.1 or 192.168.1.1 in the address bar) and connect. Check your user manual or documentation if you don't know the references of logon.
  2. make sure that you are in the installation - basic configurationcategory.
  3. scroll down until you see "DHCP Server"- if it is disabled, select 'Enable'.
  4. enable DHCPif you want, you can change the number that starts the DHCP IP setting. (This is optional)
  5. use the DNS servers provided by your ISP. There are many DNS servers out there. It is preferable to use your ISP if possible.
  6. scroll and click ' Save Settings '.

  Step 3.

  1. click Startand then clickControl Panel.
  2. go in network and sharing Centerand then click onchange adapter settings.
  3. right click on Local area connectionand selectProperties.
  4 Select Internet Protocol Version 6 , and then clickProperties.
  5. click on get automatically a DNS server address, then pressOk.
  6 select automatically an IP address to get.
  7. repeat the steps for Internet Protocol version 4 as well.

  Also visit these links:

  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Network adapter problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

  Hope the information is useful.

• cannot communicate with primary DNS (68.105.28.11) Server

  I don't have any wireless internet access. When I hit the button diagnosis: "Cannot communicate with primary DNS (68.105.28.11) server." appears

  My IP config:
  Microsoft Windows [Version 6.0.6002]

  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Users\carmen>ipconfig/all

  Windows IP configuration

  Name of the host...: carmen-PC

  Primary Dns suffix...:

  Type of node...: peer-to-peer

  Active... IP routing: No.

  Active... proxy WINS: No.

  ... DNS suffix search list: dc.dc.cox.net

  Wireless network connection Wireless LAN adapter:

  The connection-specific DNS suffix. : dc.dc.cox.net

  ... Description: Atheros AR5007 802. 11 b / g WiFi adapt

  Physical address.... : 00-1F-E1-79-03-4C

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Address IPv6 local link...: fe80::34b7:70ad:e7c0:14f6% 11 (Preferred)

  IPv4 address...: 192.168.1.116 (Preferred)

  ... Subnet mask: 255.255.255.0.

  Lease obtained...: Sunday, July 17, 2011 10:02:20

  End of the lease...: Monday, July 18, 2011 10:02:20

  ... Default gateway. : 192.168.1.1.

  DHCP server...: 192.168.1.1.

  DHCPv6 IOOKING...: 352329697

  DHCPv6 DUID customer...: 00-01-00-01-0F-E5-04-EE-00-1E-EC-75-99-F2

  DNS servers...: 68.105.28.11

  68.105.29.11

  68.105.28.12

  NetBIOS over TCP/IP...: enabled

  Ethernet connection to the Local network card:

  The connection-specific DNS suffix. : dc.dc.cox.net

  Description...: Realtek RTL8139/810 x Family Fast Ethernet

  NIC

  Physical address.... : 00-1E-EC-75-99-F2

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Address IPv6 local link...: fe80::59a7:b3b:4c00:4663% 10 (Preferred)

  IPv4 address...: 192.168.1.119 (Preferred)

  ... Subnet mask: 255.255.255.0.

  Lease obtained...: Saturday, July 16, 2011 13:46:25

  End of the lease...: Monday, July 18, 2011 10:03:15

  ... Default gateway. : fe80::34b7:70ad:e7c0:14f6 10%

  192.168.1.1

  DHCP server...: 192.168.1.1.

  DHCPv6 IOOKING...: 251665208

  DHCPv6 DUID customer...: 00-01-00-01-0F-E5-04-EE-00-1E-EC-75-99-F2

  DNS servers...: 68.105.28.11

  68.105.29.11

  68.105.28.12

  NetBIOS over TCP/IP...: enabled

  Card tunnel Local Area Connection * 7:

  State of the media...: Media disconnected

  The connection-specific DNS suffix. :

  ... Description: Card 6TO4

  Physical address.... : 00-00-00-00-00-00-00-E0

  Active DHCP...
  . : No.
  Autoconfiguration enabled...: Yes
  Card tunnel Local Area Connection * 17:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Card 6TO4
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Card tunnel Local Area Connection * 13:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. : dc.dc.cox.net
  Description...: isatap.dc.dc.cox.net
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Card tunnel Local Area Connection * 14:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  Description...: isatap.residents.gmu.edu
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...
  . : Yes
  Card tunnel Local Area Connection * 15:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: isatap. NAT - wireless.gmu.edu
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Card tunnel Local Area Connection * 16:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: isatap. NAT - wireless.gmu.edu
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Card tunnel Local Area Connection * 18:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 02-00-54-55-4E-01
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Card tunnel Local Area Connection * 20:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Card 6TO4
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  C:\Users\carmen >
  Help, please.  I've been using an Ethernet cable, but it is so EMBARRASSING!

  Hi CarmenZL,

  1. did you last changes made on your computer before the show?

  Follow the following troubleshooting methods:

  Method: 1

  I suggest you to rest TCP/IP and check its operation.

  To reset TCP/IP stack to go to this article and follow the instructions.

  How to reset the Protocol Internet (TCP/IP)

  Method: 2

  Also, follow these steps.

  Step: 1

  a. connect to your router (by typing 192.168.0.1 or 192.168.1.1 in the address bar) and connect. Check your user manual or documentation if you don't know the references of logon.

  b. make sure you are in Setup-> basic configuration category.

  c. scroll down until you see "DHCP Server" - if it is disabled, select 'enable '.

  d. enable DHCP if you want, you can change the number that starts the DHCP IP assigning. (This is optional)

  e. use the DNS servers provided by your ISP. There are many DNS servers out there. It is preferable to use your ISP if possible.

  f. scroll down and click 'Save Settings'.

  Step: 2

  a. click on start and then Control Panel.

  b. go to the networking and sharing Center and then click on change adapter settings.

  c. right-click on connection to the Local network and select Properties.

  d. Select Internet Protocol Version 6, and then click Properties.

  e. Select obtain DNS server automatically an address and press Ok.

  f. Select obtain IP address automatically.

  g. Repeat steps for Internet Protocol version 4 as well.

  Method: 3

  Also perform the following troubleshooting steps.

  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers

  On a Windows Vista client computer, you can get an IP address or options from the DHCP server

• Unable to connect to the wireless network, Windows error cannot communicate with the device or the reaource (primary DNS server)

  Original title: internet connection problem

  Hey,.

  I use a wireless connection at home, it works very well in my android and apple gadget, but it does not work for my laptop. It is said:

  1. Windows cannot communicate with the device or the reaource (primary DNS server)

  2. the connection between the Internet and your access point, router or cable modem is broken

  3 problem with access point or wireless adapter

  I think it's an effects of virus or something?  Because yesterday it works really well. How can I fix? Thank you very much

  Hello Hildegard Lydia,

  You may experience this problem for a number of reasons. Some common problems that can cause these problems are: drivers damaged or incompatible, updates missing, network connection settings, hardware problems or software or TCP/IP can sometimes be damaged or corrupted.

  What is the brand and model of your computer?

  Please follow the steps mentioned below:

  Method 1: a component of the Internet connection on your computer is a package of instructions called TCP/IP. TCP/IP can sometimes become damaged or altered. If you can't connect to the Internet and you have tried all other methods to solve the problem, TCP/IP can be causing it.
  I suggest you try to reset the TCP/IP stack.
  http://support.Microsoft.com/kb/299357

  Method 2:

  I suggest that you refer to the following link:

  Why can't I find a wireless network?

  http://Windows.Microsoft.com/en-CA/Windows/cant-find-wireless-network#1TC=Windows-7

  Method 3:

  See the steps in the following link and check:

  Wireless and wired network problems

  http://Windows.Microsoft.com/en-CA/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Please an update on the status of the issue to help you further.

• Windows cannot communicate with the device he resourse (primary DNS server).

  Original title: primary dns.

  Help, please

  Windows cannot communicate with the device he resourse (primary DNS server)

  Please help me solve this problem

  If you see a 'FON' signal wifi on your PC and you have signed up to "FON", you should be able to connect to it.

  If you look on your BT router (or router you pay BT for the primary connection) on its homepage it should show something like "State of the Wifi BT. If it is active, you should be a member "FON", if it is not active then you need to register and agree.

  BT has their own support forum if you have not already tried it - https://community.bt.com/

  See the FAQ here - http://www.btfon.com/support to ensure that you are connected properly.

  in particular:

  How can I connect once I connect to the correct Wi - Fi network?

  Once you are connected to the correct wireless network, launch your browser. This should load the Fon login page. Select Fon among the three options on the login page, enter your e-mail address and password and sign in. Launch another browser and you are ready to access the Internet

• Cannot communicate with the device or resource - primary DNS server

  I have problems with my laptop using windows 7.
  I was able to connect to the internet until the 19/08/12 to the evening.   After having been online earlier that evening and closed, I rebooted the computer and found my computer connected to the wireless network but had access to Internet 'No '.
  Network Diagnostics has revealed: "Windows cannot communicate with the device or resource (primary DNS server). I had a full signal strength and I introduced myself to be connected to the network, but there is "no internet access.
  I have several computers and have no difficulty in connection with any other device (computer, video streaming, phone), to the internet through the network, home.
  I tried and am not able to connect wireless or ethernet over any network cable (tried 3 others) but can connect to these networks using other computers, telephone, etc.
  I have not recently installed/uninstalled anything.  System Restore says the last restore as on 15/08/12 point.
  Thank you.

  Hey, I uninstalled McAfee and that solved the problem.  Thanks a lot for the suggestion and encouragement.  I'm back online.

  Thank you again... Success!

• Many problems with Windows, Windows cannot communicate with the device or resource (primary DNS server)

  Many problems with Windows, Windows cannot communicate with the device or resource (primary DNS server), Internet Explorer browser does not.

  Hi Rachel,

  I understand that when you try to connect to the Internet, you get error "Windows cannot communicate with the device or resource (primary DNS server)", what other issues you are faced with Windows?

  • Using a cable or a wireless Internet connection?

  DNS (Domain Name System) translates the URL in IP (Internet Protocol) addresses (and vice versa). For example, if you type http://www.microsoft.com into the address bar in your web browser, your computer sends a request to a DNS server. The DNS server translates the URL to an IP address so that your computer can find the Microsoft web server.

  I suggest you to follow the methods in this article and check if it helps.
  http://support.Microsoft.com/kb/2779064/en-us

  Let us know if it helps.  If the problem persists, please answer, we will be happy to help you.

• When you use network troubleshooting in Windows, get message Windows cannot communicate with primary dns server

  Original Title2: Windows 7 - Internet
   
   
  Original title: can someone help me?
  I use a PC at home with Windows 7.  Whenever the failure at home, I have problems connecting to the Internet. Whenever I try to go on Youtube or another website, I get "Internet Explorer can not display the webpage." Now, my internet and router are configured correctly, then why is what is happening? I ran Diagnostics and got the "Windows cannot communicate with primary DNS server." I tried to reset the TCP/IP settings. It did not work and I did three times! I tried to check the properties of my network when I went to diagnose the problem, he threw some stuff on the property sheets open and close before you reopen the properties. If someone could give a foolproof solution for this annoying internet problem I would really appreciate it. Thank you.

  Hello

  Welcome to the Microsoft community!

  While using the network troubleshooter utility in Windows, you get message that Windows cannot communicate with primary DNS server.

  What is the exact message that you get when you try to check the settings of network domestic?

  I suggest you to change network settings:

  Step 1: change network settings of the router

  a. connect to your router (by typing 192.168.0.1 or 192.168.1.1 in the address bar) and connect. Check your user manual or documentation if you don't know the references of logon.
  b. make sure you are in Setup-> basic configuration category.
  c. scroll down until you see "DHCP Server" - if it is disabled, select 'enable '.
  d. enable DHCP if you want, you can change the number that starts the DHCP IP assigning. (This is optional)
  e. use the DNS servers provided by your ISP. There are many DNS servers out there. It is preferable to use your ISP if possible.
  f. scroll down and click 'Save Settings'.

  Note: The procedure may slightly vary with different routers. You can see the manual or contact ISP for assistance.

  Step 2: change in the computer network settings

  a. click on start and then Control Panel.
  b. go to the networking and sharing Center and then click on change adapter settings.
  c. right-click on connection to the Local network and select Properties.
  d. Select Internet Protocol Version 6, and then click Properties.
  e. Select obtain DNS server automatically an address and press Ok.
  f. Select obtain IP address automatically.
  g. Repeat steps for Internet Protocol version 4 as well.

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• Windows cannot communicate with devices or resources

  original title: novatel wireless ovation usb mc769

  Sometimes, using my wireless, novatel, this message will appear as a troubleshooting tool:

  WINDOWS CANNOT COMMUNICATE WITH THE DEVICES OR RESOURCES (MAIN DNS SERVER)

  What does that mean?  I have to update a program?

  Hello

  You can try to follow the steps mentioned by Shekhar S published on Tuesday, February 9, 2010 19:41 to fix the problem:

  http://social.answers.Microsoft.com/forums/en-us/w7network/thread/9043f785-2f4e-4CC1-ADF5-6ba5ca413749

• computer cannot communicate with over 8600

  My 8600 Officejet Plus works fine on a wireless network for about a year, but after restarting the computer yesterday morning, I get the message "...". cannot communicate with the printer.  I tried all the suggestions below without result.  I can access page ews from the printer to the computer and I get my apps on the internet every night. I have Ran the network to the printer and all past test.  The Network Setup page shows the printer is connected and ready for the correct ip address.  I ran the HP print and scan doctor and you can see that everything works.  I also ran the troubleshooter in Windows and it showed no problem with 'the printer is ready.  I unplugged the router, printer and restarted Windows.  I removed the printer via the "devices and printers" window, as well as the HP software.  I reinstalled the software, connected the printer and run the wireless configuration.  I've updated the ip address on windows.  All to nothing does not.  Any help would be appreciated.

  Running Windows 7 Home Premium

  Belkin N router is

  In fact, I found the problem.  It seems to run a malicious program to the startup disable Norton anti-virus and changed several keys in the registry that prohibits the computer to communicate as well as Outlook unauthorized access to my POP3 account and who knows what.  I managed to uninstall Norton, then re - install a newer version.  This enabled Norton run a quick scan before restarting.  After re-booting, Norton has been disabled again.  I used Norton Erase to analyze and repair the registry that solved the problem.  Immediately after re-boot after the last scan and fix the network Windows Test Page that announces the printer has been installed on persistent organic pollutants.

  Thanks for you quick response, however.  I suspect a virus when I tried, without success, to open Norton in order to disable the firewall and couldn't.

• SE error message saying the printer cannot communicate with the computer cause of blocked files.

  Original title: DRIVER of PRINTER BLOCKED

  A COMMS. ERROR MESSAGE ME SAYING THAT MY PRINTER CANNOT COMMUNICATE WITH MY PC. AFTER COMPLETING THE USUAL HARDWARE CHECKS THAT I USED THE SERVICE CENTER OF DELL ONLINE THAT REMOVAL OF TWO STATES ' DLEACOMS. EXE' AND ' DLEAWBGW. EXE ' MUST BE RELEASED TO ALLOW MY PRINTER TO WORK.

  I SEE NO REFERENCE TO THESE FILES IN THE WINDOWS FIREWALL AND TO THIS DAY THE ONLY WAY AROUND THIS PROBLEM IS TO REMOVE THE PRINTER AND REINSTALL, BUT IT WORKS FOR A SHORT PERIOD. I USED (BY REMOTE CONTROL) THE STATION OF SOLUTION DELL THREE TIMES BUT EVEN THEY EVENTUALLY REMOVE ALL AND REINSTALL THE PRINTER.

  SOMEONE HAS AN IDEA HOW THESE FILES CAN BE UNLOCKED?

  I suggest to disable CAPS LOCK key since your message is all in the capital and difficult to read. Have you tried to add to the exception in the Windows Firewall? Try also to change your network connection for work or at home instead of public. Also make sure you installed the latest version of the driver and are compatible. Also try to run the tool:

  http://support.Microsoft.com/mats/printing_problems/

  If the problem is not resolved, contact Dell customer service.

• My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

  My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

  and also installed the latest driver by using the Software Update Wizard software.

  That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

  The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

  I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

  If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

  Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

  MalwareBytes AntiMalware

  SUPERAntiSpyware

  Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

  Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

  Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

  Uninstall all software from Dell to control panel > Add / Remove programs

  Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

  Close all running applications (anything with an icon on the taskbar).

  Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

  After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490

• MG6120 - cannot scan error "cannot communicate with scanner.

  Hi, I have a Mac Book Pro with OS 10.10.5 (Yosemite).  I have the Canon MG6120 printer.  Since I updated to Yosemite, I'm more able to scan using the MP Navigator ex software  I get the following error message:

  "Cannot communicate with the scanner.

  Cable may be disconnected or scanner may be turned off.

  Check the status.

  Scanner driver will be closed.

  2.1.0.

  The only way I can scan is by using the touchpad on the printer and saving the scan on a USB key.

  I went to the page support and downloaded the latest drivers, but he has not made a difference.  I need to remove the printer and re - add again?

  You will appreciate greatly any help or advice.

  Thank you very much

  Alice Berman

  Hello.

  If the printer is used via the USB port, make sure that the printer is connected directly to your computer.  Avoid using USB hubs or extension to connect devices.

  If the printer is used with wireless, please proceed as follows to save your scanner to work wireless on Mac:

  1. click on the "Canon IJ Scan Utility" icon on the top of your screen and choose "display settings." (Located near the clock, looks like a scanner open with an arrow below). For the latest operating systems, the program can be located in the Canon Utilities listing applications.

  2. in the next screen, make sure that the network version of the printer is selected instead of "do not use". The network version will be a long series of numbers next to him.

  3. click on "Scan-of-operation-panel-settings".

  4. a new window should appear, make sure that the printer is selected, and then click OK.

  5. click OK to exit the utility.

  Once done, do the following:

  1. open the Application folder.

  2. open Canon Utilities.

  3. open MP Navigator.

  4. Once opened, click on the "Settings/preferences" button at the bottom.

  5. in the menu drop-down "Product name", select the Network Scanner.

  6. click OK at the bottom.

  Once done, try to scan from MP Navigator.

  If you continue to have difficulties, find more help contact us.

• CanoScan 88ooF error report, "cannot communicate with scanner.

  When I try to use my scanner I get the error report, "cannot communicate with scanner, make sure it is plugged and truned on.» When I go into Windows Device Manager I can see it, and when I click on the buttonn properties, it says that the device is functioning properly. I downloaded the latest version of the software driver etc and I uninstalled and re installed again but I still get the same error report.

  I use Windows 7, 64-bit version.

  

  Above is I get the error message.

  After two days of fruitless efforts, I found my own solution. I downloaded and installed VueScan x 64 and it works a treat. I think that the problem I've been is due to the fact that the scanner driver is 64-bit and the programs that install are 32-bit, even if the scanner driver works perfectly fine 2 bit programs do not see.