Cannot complete the installation of the creative cloud. Uninstall Specifies that Setup is still running.

Similar Questions

• PC W7 cannot close the creative Cloud application

  Does anyone know why my pc W7 cannot close the creative cloud application when I stopped my pc?

  When I want to shut down the pc, I always have a message and must close the creative application Cloud by force (I don't know the passage of law).

  THX!

  This seems like a minor issue, so I recommend leaving her alone and allowing victory to force her to stop.

  You can also open your Preferences cc dialog box and not start cc when you connect if this prompt mind.  Just run the application cc, at most once a month.

  and if you want to solve the problem, you would probably need to uninstall any cc including the application office, specific to the use of the Adobe Creative Cloud cleaning tool to solve installation problems , restart your computer and reinstall the desktop by https://creative.adobe.com/products/creative-cloud application

• Click on the creative cloud icon, but nothing appears. It runs in the background, but nothing appears.

  I'm trying to download the trial version of InDesign, and before I could do that I had to improve my creative cloud. Once updated, my computer freaked out, acted like it was stop, then has not.

  Now, I click on the creative cloud icon, but nothing appears. It runs, it will appear in the 'process' when I do the Task Manager, but in fact, nothing is displayed.

  I seriously got creative cloud, ha.

  Please refer to:

  The problems of download

  https://helpx.Adobe.com/creative-cloud/KB/troubleshoot-CC-installation-download.html

  Concerning

  Baudier

• How can I change the creative cloud of membership that includes only Photoshop and Lightroom?

  How can I change the creative cloud of membership that includes only Photoshop and Lightroom?

  Hello

  Please follow:update or change your plan creative cloud

  For more details; Please contact customer service

  Kind regards

  Sheena

• I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• I usually have problems with the installation software online, cannot install the creative cloud error 202

  The installation software that works online usually does not work on my mac, I can for example update adobe flash on my mac, never.
  When I try to download the creative cloud for the error of the trial I get an error Code: 202 regardless of how many times I try to redownload the dmg and run the installation.
  What I do with flash is usually wait a complete pack to be KMD and that works, I mean... when he can actually download the full pack and just install it instead of download an installer that requires even download stuff while doing the installation. I'm still some flash versions behind because of this.
  Also, I was able to download the software from my pc and then install it on my mac, but I can't find a link for creative cloud + photoshop trial.

  In other cases, for example for new OS versions I can get the installer from another mac, as there are instructions for the installer to a version installed.

  I need something like this available, including at - it something like that?

  

  Make sure that your computer meets the specifications.

  If it does and if you follow the 7 steps you can download directly here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

  If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

• Cannot open the creative cloud since the upgrade to windows 10

  I can not open creative cloud since the upgrade to Windows 10.

  Hello

  Please follow the steps below:

  Reach:

  • C:------Users\ directory -AppData\ Local\ Adobe\ trash OOBE and AAM Updater folder
  • C: \ Program Data-Adobe\ rename the SL-STORE like SL-STORE_OLD
  • Empty the trash
  • Launch the creative cloud and connect to connect and disconnect activate Cloud Creative applications

  Let us know if that helps.

  Concerning

  Bani

• Cannot open the creative cloud again.

  I have Windows 7 64 bit.  I downloaded some applications adobe creative cloud CC; turned off my computer to download other applications later.  Now creative cloud does not open.  What should I do to open it?

  If you encounter a problem during the uninstallation of creative cloud see link below:

  Problem uninstalling creative cloud

  We must remove cloud creative associate app folders mentioned below, in order to avoid such problems in the future.

  We remove files, cool new folders will be created again.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  
  

  Step 4:

  
  

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

• I get the error code 204 and cannot install the creative cloud. Need help!

  Currently, I'm trying to install the creative cloud but error: 204 keeps popping up stating «It seems to be a problem of access to a critical file for download...» »

  Can someone help me?

  Thank you

  For this a little late but I just had this problem and it was my malware program which was causing the problem. Just turn it off and it works perfectly.

• Cannot start the Creative Cloud sync on Mac OSX

  Hello

  I am unable to start Creative Cloud synchronization of file under Mac OSX 10.9.3. By clicking on 'Start Sync' in the screenshot below causes the creative dialog box clouds white Flash and then the page "Start syncing" appears again.

  

  By clicking on the new button and it seems a whir in life (see below), but after some time looks like it times out and goes back to the screen "Start Sync". I restarted the creative cloud app, the relaunch finder, changed the target synchronization and rebooted the computer location. Still the same problem.

  

  I hope someone can help. I bought an add on for Lightroom and you want to use the feature to synchronize to install - as well as the activation of file synchronization.

  Hello

  This problem has been resolved on another post. See here for the solution:

  Re: Synchronize file won't turn on

• I've been subscribing to the 9.99 lightroom and photoshop for almost a year. Under the applications in the creative cloud, it shows that Lightroom needs to be installed. Why?

  I've been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet, when I go to the tab on the creative cloud applications he repeatedly told that I have to install lightroom. However, for photoshop it is said that I have to update the application. When I check in Lightroom under updates, it says my software is up to date. Why is this happening?

  Yes, it's confusing, but simply install the new version of Lightroom. In the creative cloud application Lightroom still shows as a facility not as an Update.

• Cannot open the Creative Cloud Installer

  I try to install Photoshop on my HP Pavilion laptop g6. I downloaded the installer of creative cloud and open it nothing happens. I tried to download a new installer and reboot my laptop and still I can't get the installer to open. !

  Make sure that you have no av/anti-malware market.

  If this does not help: contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• HI, installing creative cloud, once the installation is complete, the creative cloud show no program to install, looks does not connect, this is the case since last week, before that it worked ok

  Hi, when we try to reinstall the Creative Aplications > program Cloud, no application appears in the scope

  This is the case since last week, we uninstalled the program and tried to install it again, but when we install

  the creative suite, on the ground of App, nothing is displayed except a blue button to try again to load the applications, but nothing

  happens except get the same key over and over again.

  Refer to this:

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Remove the OOBE files and try again.

  Mylenium

• CANNOT INSTALL THE CREATIVE CLOUD

  I'm out on this one, been trying to install creative cloud for over 2 weeks now. He arrived at a point that I'll have to seriously consider moving to a different design program!

  Each time, I'm using any Installer (the installer of the trial of Illustrator, or creative cloud desktop application itself), I get error 205. Here are the troubleshooting steps I used:

  1) reboot in safe mode with networking

  (2) creative removed completely the cloud and attempted to reinstall

  (3) set up a VPN and tried to install it

  (4) downloaded an older version of the cloud creative office and tried to update

  (5) delete each firewall that I got a computer and the router at the level (user)

  (6) reinstalled my operating system (Windows, 10)

  Firmware 7) for windows 7 and tried to install it (using all of the above steps)

  (8) completely wiped my hard drive and installed windows 7 from scratch (and I tried everything above)

  (9) again completely wiped my hard drive and installed windows 10 scratch.

  10) has run all applications as an administrator, or created a new admin user to try to make it work this way.

  I have no possibility to use another internet connection to do this. I am at a loss of compless for the words, and I worked at IBM for 6 years as technical support.

  Here are the contents of my temp DLM file:

  13/07/16 07:51:24:423 | [INFO] |  |  |  |  |  |  | 1996 | start of download *.

  13/07/16 07:51:24:423 | [INFO] |  |  |  |  |  |  | 1996 | WDM Version is 2.8.0.1

  13/07/16 07:51:31:382 | [INFO] |  |  |  |  |  |  | 4168 | The file to download is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJ4 NXUiOiJpbXNfbmExLWtleS0xLmNlciIsImFsZyI6IlJTMjU2In0.eyJmZyI6IlFTWElQSlhGQU1BQUFBQUFBQUFBQU FFTEFBPT09PT09IiwiYyI6IjNNRkEycEtmSjYvODdTdFhtM1Q0NWc9PSIsImR0aWQiOiIxNDY2ODAwMDIyNjc3LTI3 YWU5ZDQzLTkzZWQtNDM4NS1iMDNmLWI0YThlMmFhNjViMyIsIm1vaSI6ImEwYTI3ODE5IiwicnRpZCI6IjE0Njg0MT A2ODYwODYtMmZiODk0ZDQtMjEyMi00YWM1LTljYzUtZTk2MTBlNzk3OTdjIiwiY3JlYXRlZF9hdCI6IjE0Njg0MTA2 ODYwODYiLCJydGVhIjoiMTQ2OTYyMDI4NjA4NiIsInR5cGUiOiJhY2Nlc3NfdG9rZW4iLCJjbGllbnRfaWQiOiJDcm VhdGl2ZUNsb3VkX3YyXzAiLCJhcyI6Imltcy1uYTEiLCJ1c2VyX2lkIjoiNzQzMUYwQ0M1M0ZCN0RCQjBBNEM5OEEx QEFkb2JlSUQiLCJzY29wZSI6Im9wZW5pZCxBZG9iZUlELGNyZWF0aXZlX2Nsb3VkLGNyZWF0aXZlX3NkayxyZWFkX2 9yZ2FuaXphdGlvbnMsYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImlkIjoiMTQ2ODQxMDY4NjA4Ni02Y2Jm MjdmMC1iMjFkLTQ2NjAtYTAxYi03ZGY1MGU1NzhiZmYiLCJzdGF0ZSI6IntcImFjXCI6XCJDQ0Rlc2t0b3BfYXBwXC IsXCJhdlwiOlwiMy4wLjAuNzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJleHBpcmVz X2luIjoiODY0MDAwMDAifQ.arER0yqhp - 1XYFmwMvYtleY79ojKbDyrFZLME2QJy3BJHi9yNafE-ibm9fZp-1atKcz 7-7zkGZHP3q4ES7MimER_tllo-mvc11uALIgqlKS9iUMNJqZBP3PpEtdm_UIwqYCIm8Cq3_NcDimldDfvcExRV4wZF v6rYkuUVGl5uiu_GI7Yoy69Kur6vVgZeR0oVoRX2K5NwqQEL3oq8G7KovUmiL_44Q-Xz0bCEqxlZwn8z-MY7OnQQf9 0hYikd2QIF_XZyGjxxgat9Ajv4CrhhZ7dvIGFPnVnLRx3t6G0DqFgS9klJrRI-0dQAaXwDnwAGTmKnzZwLKUk7AXT8 oTc7w

  13/07/16 07:51:31:383 | [INFO] |  |  |  |  |  |  | 4168 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{B35F6180-E65F-4396-B5FE-0B068CFBAEE2}

  13/07/16 07:51:31:383 | [INFO] |  |  |  |  |  |  | 4168 | Preference: The customer put the preference for single stream download

  13/07/16 07:51:31:416 | [INFO] |  |  |  |  |  |  | 4160 | number of threads is 0 and active thread count is 1

  13/07/16 07:51:31:425 | [INFO] |  |  |  |  |  |  | 5548 | start of download *.

  13/07/16 07:51:31:425 | [INFO] |  |  |  |  |  |  | 5548 | WDM Version is 2.8.0.1

  13/07/16 07:51:32:593 | [ERROR] |  |  |  |  |  |  | 3004 | Is the windows error code - 12150

  13/07/16 07:51:32:724 | [INFO] |  |  |  |  |  |  | 4160 | * Download the file acheves.* *.

  13/07/16 07:51:32:825 | [INFO] |  |  |  |  |  |  | 4168 | The file to download is reativeCloud https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C & name = CCLBS & osVersion = 6.3.0 & platform = win32 & version = 3.7.0.272

  13/07/16 07:51:32:825 | [INFO] |  |  |  |  |  |  | 4168 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{844529F0-8EF0-40E0-B5EA-72EE0E9771EE}

  13/07/16 07:51:32:825 | [INFO] |  |  |  |  |  |  | 4168 | Preference: The customer put the preference for single stream download

  13/07/16 07:51:32:836 | [INFO] |  |  |  |  |  |  | 7000 | number of threads is 0 and active thread count is 1

  13/07/16 07:51:33:322 | [ERROR] |  |  |  |  |  |  | 5812 | Is the windows error code - 12150

  13/07/16 07:51:33:431 | [INFO] |  |  |  |  |  |  | 7000 | * Download the file acheves.* *.

  13/07/16 07:51:33:561 | [INFO] |  |  |  |  |  |  | 4168 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/3_7/ClientData/ClientData.json

  13/07/16 07:51:33:562 | [INFO] |  |  |  |  |  |  | 4168 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{0217DEEF-147F-4BA1-B1F2-CAC177CE3DEB}

  13/07/16 07:51:33:562 | [INFO] |  |  |  |  |  |  | 4168 | Preference: The customer put the preference for single stream download

  13/07/16 07:51:33:573 | [INFO] |  |  |  |  |  |  | 1144. number of threads is 0 and active thread count is 1

  13/07/16 07:51:34:171 | [INFO] |  |  |  |  |  |  | 1144. * Download the file acheves.* *.

  13/07/16 07:51:40:396 | [INFO] |  |  |  |  |  |  | 5528 | start of download *.

  13/07/16 07:51:40:396 | [INFO] |  |  |  |  |  |  | 5528 | WDM Version is 2.8.0.1

  13/07/16 07:51:40:401 | [INFO] |  |  |  |  |  |  | 5528 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_7_PDIMPackage_272/mani fest.xml

  13/07/16 07:51:40:401 | [INFO] |  |  |  |  |  |  | 5528 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\{B9544D21-843C-41B3-AFD2-875922E3474C}/manifest.xml

  13/07/16 07:51:40:502 | [INFO] |  |  |  |  |  |  | 5528 | Preference: The customer put the preference for single stream download

  13/07/16 07:51:40:907 | [INFO] |  |  |  |  |  |  | 732. * Download the file acheves.* *.

  13/07/16 07:51:41:118 | [INFO] |  |  |  |  |  |  | 5528 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_7_PDIMPackage_272//val idation.xml

  13/07/16 07:51:41:118 | [INFO] |  |  |  |  |  |  | 5528 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\{B9544D21-843C-41B3-AFD2-875922E3474C}/validation.xml

  13/07/16 07:51:41:219 | [INFO] |  |  |  |  |  |  | 5528 | Preference: The customer put the preference for single stream download

  13/07/16 07:51:41:524 | [INFO] |  |  |  |  |  |  | 4948. * Download the file acheves.* *.

  13/07/16 07:51:41:734 | [INFO] |  |  |  |  |  |  | 5528 | The file to download is ip http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_7_PDIMPackage_272/PDIM.z

  13/07/16 07:51:41:734 | [INFO] |  |  |  |  |  |  | 5528 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\{B9544D21-843C-41B3-AFD2-875922E3474C}/PDIM.zip

  13/07/16 07:51:41:907 | [INFO] |  |  |  |  |  |  | 5528 | The HEAD request header field is:

  HTTP/1.1 200 OK

  Connection: keep-alive

  Date: Wednesday, July 13, 2016 11:51:41 GMT

  Content-Length: 1563322

  Content-Type: application/zip

  Content-MD5: S45CgwetASdljCbZcXd0Gg is

  Last modified: Wednesday, June 8, 2016 14:30:29 GMT

  Accept-Ranges: bytes

  ETag: "4b8e428307ad0127658c26d97177741a:1465479877".

  Server: Apache

  13/07/16 07:51:41:927 | [INFO] |  |  |  |  |  |  | 5528 | Check the HTTP header for the byte range request:

  13/07/16 07:51:41:927 | [INFO] |  |  |  |  |  |  | 5528 | The content of the header:

  HTTP/1.1 206 partial content

  Connection: keep-alive

  Date: Wednesday, July 13, 2016 11:51:41 GMT

  Content-Length: 2

  Content-Type: application/zip

  Content-MD5: S45CgwetASdljCbZcXd0Gg is

  Content-Range: bytes 1563320-1563321/1563322

  Last modified: Wednesday, June 8, 2016 14:30:29 GMT

  Accept-Ranges: bytes

  ETag: "4b8e428307ad0127658c26d97177741a:1465479877".

  Server: Apache

  13/07/16 07:51:44:971 | [ERROR] |  |  |  |  |  |  | 6648 | Download job: could not validate segment (0)

  13/07/16 07:51:44:971 | [ERROR] |  |  |  |  |  |  | 6648 | the download work (0) could not run. The State of the work is STOPPED_STATE

  13/07/16 07:51:45:235 | [INFO] |  |  |  |  |  |  | 4844 | an intermittent error. Try again now. Error code is 417 and the type of error is - 60

  13/07/16 16:05:42:267 | [INFO] |  |  |  |  |  |  | 4824. start of download *.

  13/07/16 16:05:42:267 | [INFO] |  |  |  |  |  |  | 4824. WDM Version is 2.8.0.1

  13/07/16 16:05:49:414 | [INFO] |  |  |  |  |  |  | 6288 | The file to download is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJ4 NXUiOiJpbXNfbmExLWtleS0xLmNlciIsImFsZyI6IlJTMjU2In0.eyJmZyI6IlFTWUhMSlhGQU1BQUFBQUFBQUFBQU FFTEFBPT09PT09IiwiYyI6IjNNOUtONVZ3d1Bya1Bad2NVdHdneGc9PSIsImR0aWQiOiIxNDY2ODAwMDIyNjc3LTI3 YWU5ZDQzLTkzZWQtNDM4NS1iMDNmLWI0YThlMmFhNjViMyIsIm1vaSI6Ijk5YTdjZmQxIiwicnRpZCI6IjE0Njg0ND AzNDM2NjItODRmMWEwYTAtMWViMy00YzhmLTk4ZGUtODkyZTI4YWQzZWRiIiwiY3JlYXRlZF9hdCI6IjE0Njg0NDAz NDM2NjEiLCJydGVhIjoiMTQ2OTY0OTk0MzY2MiIsInR5cGUiOiJhY2Nlc3NfdG9rZW4iLCJjbGllbnRfaWQiOiJDcm VhdGl2ZUNsb3VkX3YyXzAiLCJhcyI6Imltcy1uYTEiLCJ1c2VyX2lkIjoiNzQzMUYwQ0M1M0ZCN0RCQjBBNEM5OEEx QEFkb2JlSUQiLCJzY29wZSI6Im9wZW5pZCxBZG9iZUlELGNyZWF0aXZlX2Nsb3VkLGNyZWF0aXZlX3NkayxyZWFkX2 9yZ2FuaXphdGlvbnMsYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImlkIjoiMTQ2ODQ0MDM0MzY2MS05Zjk2 MzVkZi0xODFmLTQ4YjMtYjYwYS04ODJjNWE2N2ZjZDYiLCJzdGF0ZSI6IntcImFjXCI6XCJDQ0Rlc2t0b3BfYXBwXC IsXCJhdlwiOlwiMy4wLjAuNzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJleHBpcmVz X2luIjoiODY0MDAwMDAifQ.CNC0Nw0GZ8GOV_zmlUb5usDvSSUTT9MLdRrG9srNeqMo3JE - q2aIMeLuKgF1SPCvzRV JFOIM6_TBpm60ebZQ3pbrS8p905a3tjSzhDdt4syLJCgxsvCpmUIS1B3Q4lXCum0ZVzqJqH8dhHJDf-7iXfN3XYZ9j aPo8anfEttDz5loISbvbkG0YOGcLFzanwQyplIoGLO5PMSGDJP_D7RGvvT8p3MRuoh_LXTUYE0SP1Eps51l9ZJ8cjD _9bVm_eeVr_omC0InS86Wra-U4zG4dwRCxFzPWiuJO-lGrp3XgFKysdrk1ZiGZlsivUJZmwxMcH1Te7TIu3Txu1Kzn mEdVQ

  13/07/16 16:05:49:415 | [INFO] |  |  |  |  |  |  | 6288 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{7BA80B49-74CB-475D-90C6-0ECBA60A63CE}

  13/07/16 16:05:49:415 | [INFO] |  |  |  |  |  |  | 6288 | Preference: The customer put the preference for single stream download

  13/07/16 16:05:49:468 | [INFO] |  |  |  |  |  |  | 6900 | number of threads is 0 and active thread count is 1

  13/07/16 16:05:49:481 | [INFO] |  |  |  |  |  |  | 5452 | start of download *.

  13/07/16 16:05:49:482 | [INFO] |  |  |  |  |  |  | 5452 | WDM Version is 2.8.0.1

  13/07/16 16:05:50:429 | [ERROR] |  |  |  |  |  |  | 6896 | Is the windows error code - 12150

  13/07/16 16:05:50:583 | [INFO] |  |  |  |  |  |  | 6900 | * Download the file acheves.* *.

  13/07/16 16:05:50:708 | [INFO] |  |  |  |  |  |  | 6288 | The file to download is reativeCloud https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C & name = CCLBS & osVersion = 6.3.0 & platform = win32 & version = 3.7.0.272

  13/07/16 16:05:50:708 | [INFO] |  |  |  |  |  |  | 6288 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{6A2443AB-9CDE-4146-9EE8-2752E50C02D7}

  13/07/16 16:05:50:709 | [INFO] |  |  |  |  |  |  | 6288 | Preference: The customer put the preference for single stream download

  13/07/16 16:05:50:720 | [INFO] |  |  |  |  |  |  | 6960. number of threads is 0 and active thread count is 1

  13/07/16 16:05:50:999 | [ERROR] |  |  |  |  |  |  | 6956. Is the windows error code - 12150

  13/07/16 16:05:51:122 | [INFO] |  |  |  |  |  |  | 6960. * Download the file acheves.* *.

  13/07/16 16:05:51:344 | [INFO] |  |  |  |  |  |  | 6288 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/3_7/ClientData/ClientData.json

  13/07/16 16:05:51:344 | [INFO] |  |  |  |  |  |  | 6288 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{B06A0B15-2B3B-48E3-BE4A-2141D2AF33DD}

  13/07/16 16:05:51:344 | [INFO] |  |  |  |  |  |  | 6288 | Preference: The customer put the preference for single stream download

  13/07/16 16:05:51:356 | [INFO] |  |  |  |  |  |  | 7004. number of threads is 0 and active thread count is 1

  13/07/16 16:05:51:961 | [INFO] |  |  |  |  |  |  | 7004. * Download the file acheves.* *.

  13/07/16 16:06:15:466 | [INFO] |  |  |  |  |  |  | 4824. *******************End****************

  13/07/16 16:06:15:575 | [INFO] |  |  |  |  |  |  | 4824. *******************End****************

  I spent about 10 hours on the patches for this NIGHTMARE, in WINDOWS 7!  With no luck at all!   I don't know why ADOBE engineers for 4 years, could not fix this problem. That much seems to have.

  I solved it all... by the UPGRADE FREE, WIN 7 to 10 Windows.  Therefore, there must be something internally in registry files or corrupted files, UPDATES of WINDOWS regualr does not resolve.  Where the 10 latest WINDOWS Installer, makes everything works again. This means that the ADOBE's CLOUD is designed more to WIN 10 and not the older versions of WINDOWS. Basically... well enough!  I would say that...

  Good luck to all!  I think a new installation of WINDOWS, with the registration of your daily files to a backup HD is the ticket!  It is something to do with the ADOBE SECURITY ISSUES, old ADOBE software and installs latest.  Who confuse SECURITY in the CLOUD, I'd bet.  The CLOUD of ADOBE wants a new PC, without the OLD files, registry files or corrupted files on install!   I'm not a software engineer... just someone who had been on the apples, Mac, Pc and think so smarter than average wannabee software TECH.

• Cannot install the creative cloud desktop application

  Yes. Something is very wrong with the installation process when after only 5 attempts to install creative cloud, the installation program Adobe has once again stalled. I tried first, she for at least 3 hours.

  I'm on OSX El Capitan. MacBook Pro

  I shouldn't really "must read carefully the notes of troubleshooting and restart my computer." It should work.

  Very frustrating.

  Problem solved then. It took shape about 40 minutes, while I put the remote control from my laptop to a techno from Adobe. It turns out that he had to create a new root/user profile. Something to do with InstallID not allowing the process to continue.

  Large. So here's a suggestion: write some if/else statement in your installation code - if the process is blocked by InstallID, pop that says something to the effect that you (the user) have the same install rights that the person who installed your other Adobe applications, so create a new root with full administrator rights profile and install creative cloud it sends an alert. Then return to your usual profile.

  Sound good? If you had given me this message yesterday morning, I know that I would be much happier than I am now, after having lost a few hours trying to resolve this issue.