Cannot connect ACER LIQUID Z630S for windows PC. Pls help

I'm Dr.Aravindh of the India. Recently bought an ACER LIQUID Z630S smartphone. It was just works very well and connect to my ACER laptop with ease but one day, that I was not able to transfer files to my laptop via a USB cable. My mobile is not detected by my knees as a media transfer device. The camera mode is activated which leaves a lot of data in my mobile... When I checked with troubleshooting, windows said that some driver is missing/corrupted. Cannot install driver downloaded from the Acer site. Kindly help

[edited for the protection of personal information - please do post any personal or unique information such as but not limited to all names, email addresses, telephone numbers, full of serial numbers, etc.]

1.) make a right click the yellow "!" and select "update driver".
2.) when the option to connect to Windows Update, select "no, not this time" and click Next.
3.) choose "Install from a specific location (Advanced)" and click Next.
4.) select 'don't search. I will choose the driver to install"and click Next.
5.) click on the button "floppy". Navigate to C:\Windows\inf and choose the file marked 'wpdmtp.inf '.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_10-hardware/solved-MTP-not-working-on-Windo...

or

(1) go to C:\Windows\INF

(2) type "wpdmtp.inf" in the search provided to the right of the address bar in Windows 10 bar.

(3) once you found, just right-click on it and select Install. Very, it will take a few seconds.

(4) connect your device to the computer.

Tags: Acer Smartphones

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