Cannot connect in the desktop adobe creative cloud application

Long ago, I downloaded cloud creative adobe and I never checked my email with it. Now the email has been disabled and I can't sign out of it and I can't connect either. I recently made a new account and buy photoshop and can not download because I can not connect. I'm running on Mac OS X. I would like to know if, in some way, I would be able to connect. I tried to uninstall and it still saves my old email info. I can't go to preferences or close the session.

Change account https://forums.adobe.com/thread/1465499 can help

BUT... you need to maybe uninstall and run the cleaner to make sure all traces of old information are gone

-http://forums.adobe.com/thread/1408331?tstart=0

-http://forums.adobe.com/thread/1398961?tstart=0

- and http://helpx.adobe.com/creative-cloud/help/install-apps.html

-using the vacuuming after uninstalling and before reinstalling will usually help

-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Otherwise, Adobe coordinated - http://helpx.adobe.com/contact.html

Tags: Adobe

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