Cannot connect nex - 6 i-phone 4 s

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  2. you receive messages or error codes?

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  read these tutorials on how to set up bluetooth

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• Extension mobility / CAD issue: "You cannot connect because the phone is compatible IPV6"... help please.

  Hi all

  I'm having a problem with the mobility of the extension and CAD.

  UCCX 8.0.2.10000 - 41

  8.0.2.40000 - 1 CUCM

  CAD 8.0 (2)

  Phone: 7945G (configured according to other phones no 'contact center' of society, but not 'line' unaffected - want them purely for Contact Center users to connect to their posts)

  When the user logs in the phone itself, there is no question at this point.

  When the user goes to sign in CAD, they are presented with the following error:

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  I also noticed that in CUCM > devices > Device Settings > Commond Device Configuration > find > my CDC > the IP address Mode IS set to "IPV4 and IPV6.

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  User logged off phone, phone rebooted, logged in user, has attempted to connect to CAD, same problem. No change! Ahh some more!

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  I also found that by setting up a 'line' on the device - the problem is also solved.

  HOWEVER, I don't really want to specify a line configured to the individual if possible phones or mobility of the specific user profile.

  Is it possible to avoid this? What Miss me to avoid specifying a line or a profile on your phone?

  See you soon,.

  Brett

  Post edited by: Brett Hanson (in the message original, I've specified only the version 8.0.2 as version - to make this discussion more relevant, I just put in the details of the full versions we ran when the issue was present.) CAD, except that I don't remember what version it was then).

  Hi Brett,

  I saw something similar once I installed UCCX 8.x to a customer.

  Workaround there had to be a SU installed on the UCCX.

  If it helps,

  Kind regards

  Juan

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  Any help, especially a working solution, greatly appreciated.

  This procedure is a diagnostic test. It makes no changes to your data.

  Please triple - click anywhere in the line below on this page to select:

  ls -@BOaen L*/Keyc* | pbcopy

  Copy the selected text in the Clipboard by pressing Control-C key combination.

  Launch the Terminal application integrated in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Paste in the Terminal window by pressing the command-V key combination. I tested these instructions only with the Safari browser. If you use another browser, you may need to press the return key after pasting.

  Wait for a new line ending with a dollar sign ($) below what you entered.

  The output of the command will be automatically copied to the Clipboard. If the command produces no output, the Clipboard is empty. Paste into a reply to this message.

  The Terminal window does not display the output. Please do not copy from there.

  If any personal information appear in the output, anonymize before posting, but do not remove the context.

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  Hello

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  I'm sorry that I forgot to update this post.

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