Cannot connect Samsung Galaxy Ace Smartphone to my laptop

* Original title: Samsung Galaxy Ace Smartphone

Unable to connect to my laptop

Hello

1. What's happening while you're trying to connect the phone?

2 have you installed the software for the Samsung Galaxy Ace?

3. How do you connect the phone to the computer?

4. are you connect the phone via Bluetooth or USB?

In order to connect the phone to the laptop, you must install the software from Samsung. I suggest you to consult the manual supplied by Samsung and check.

http://www.Samsung.com/hk_en/consumer/mobile/mobile-phones/Smartphone/gt-S5830OKATGY/index.idx?PAGETYPE=prd_detail&tab=support

If the problem persists, you can contact the support team of Samsung for assistance on this issue.

http://www.Samsung.com/us/support/

For more information, see the links:

Connect to Bluetooth and other wireless or network devices

http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

Install a USB device

http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device

Let us know if it helps!

Tags: Windows

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