Cannot connect to the creative cloud App

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• Cannot connect to the creative cloud

  When I try to connect to the creative cloud of the desktop application a spinning wheel appears but nothing else.

  Using the uninstall program then reinstall creative cloud worked. I also deleted the opm.db file before reinstalling.

• Cannot connect to the creative cloud office

  Two weeks ago, I installed creative cloud and first for the first time. Everything worked very well.
  But I ended up doing something stupid in my computer and I got it back to a previous update. (Windows 10)
  It was before I installed Adobe, so I'm not fat, I would just reinstall it. This is where I started to have problems. First the launcher for the installer would not work, so I used the "Adobe Creative Cloud Cleaner Tool". Yay that worked. It is installed and I opened the program. Now, I just get the loading screen loop. I don't not even an option to connect.

  Research online, I tried to solve the problem:
  -J' uninstalled and reinstalled, both times using the cleaning tool.
  - Then I tried to reset my internet settings as a post said:

  -And then I removed the file opm.db of the OOBE folder.

  Still nothing! I can not exit the program, it is grayed out. the only way to close it is to use the Windows Task Manager Help, please. I'm extremely frustrated at this point!

  

  I ended up contact adobe support and they remote access my computer. They renamed a few more files to ".old" than what was suggested in previous posts, but that did the trick!

• Cannot connect to the creative cloud, 'Impossible to get on the Adobe servers', message error, but other people in the office can connect.

  All Adobe applications have the "Sync settings" button grayed out and into the cloud creative app that the prefs are grey. I think that all these problems started with Yosemite 10.10.2 was last updated. It was the same time, my palate has stopped work on two monitors with all Adobe Help application? Please? I tried to remove the OOBE folder.

  Yosemite sometimes has problems, often related to the 'default' permissions that need to be changed

  -solution https://forums.adobe.com/thread/1689788 of a person

  -http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/

  -https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

• Cannot connect in the creative application of Cloud, I don't see a spining wheel, please help (Mac)

  Hi, Im on a Mac, always on the Mavericks.

  I was not able to connect via application creative cloud for a while. I just saw a blue spining wheel which never loads.

  I disconnected my Mac account and logged back with another user of Mac and the creative cloud app account worked...

  but when I log in on my own account, it does not work...

  I can not uninstall and reinstall because I have older versions of Adobe Photoshop and Illustrator box and

  When I try to uninstall the application it tells me that this is impossible because I have a software that needs it.

  Monica

  Mac https://forums.adobe.com/message/5470608 spinning wheel

• I try to connect to the creative cloud on my MacBook Desktop App and sees only a spinning wheel where the application must be open. On a related note, I'm signing CC because I thought that my Lightroom Develop module is disabled. Clues?

  I try to connect to the creative cloud on my MacBook Desktop App and sees only a spinning wheel where the application must be open. On a related note, I'm signing CC because I thought that my Lightroom Develop module is disabled. Clues?

  Mac https://forums.adobe.com/message/5470608 spinning wheel

• I can't connect to the creative cloud and download my apps

  Yesterday, I bought the teachers edition CC,

  I connected and connected to the Behance.

  I wanted to download apps, then he let me download first CCdesktop.

  I run and connected and synchronized on Behance. But when I tried to click on the applications tab to download apps to make a "No. Internet Connection' appeared in CCdesktop.

  Then I started to look for alternatives, because my internet was very good.

  1 I used Adobe support advisor and he found 5 numbers, anyway:

  cpsid_8289s1: a reboot is pending, "bootstrapper error has occurred."

  I checked the Task Manager to see all pending configurations, could not find.

  I checked the registry for the InProgress key, but I did not. It's just not there in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

  2. I rebooted the pc and tried again, same error: no connection internet connection to the CC

  3. I used adobe cleaner uninstall ALL previous versions of my adobe, I actually cleaned ALL. The log file shows a few parts and files that could not be deleted. But all the Creative Suite 5 programs have disappeared.

  4. I asked the help of online chat also. After an hour of waiting this session help wasn't going anywhere. I'm advised me to use the Firefox browser, although I've tried it on chrome, ie, and opera already. I was advised to remove all cookies in the temporary folders, the chance either. Then the friendly adviser wanted my host file, but I was so hierarchical after 4 hours of trying, I gave up just there.

  Now I always try to get creative cloud desktop to connect to the adobe servers, so I can actually download some apps I desperately need now.

  Y at - there someone out there who knows what that is my problem, or what else can I try to connect to the creative cloud?

  -I'm running on windows 8 pro

  Thank you

  I think I found the answer was in the hosts file

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  I deleted the links adobe.activate buttom and now I finally have access to the applications.

  Wish I went to 1 minute with the help of session last night

  I hope this helps someone else with the same problems of connecton.

  This problem is now fixed, I want to install Apps.

• I just signed up for InDesign and I can't open the creative cloud app gives me an error message to launch an app then does nothing. mention the firewall and all that. Someone at - it help him?

  I just signed up for InDesign and I can't open the creative cloud app gives me an error message to launch an app then does nothing. mention the firewall and all that. Someone at - it help him?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I can't get the part of the creative cloud apps to load? I'll try downloading photoshop, but it does not load.

  When trying to pull up of photoshop is said trail version expired. However, I paid for a subscription. so I tried to download photoshop again and I click on download. It says the download of photoshop, but when he pulls up the creative cloud apps portion will not charge. I need help.

  Please take a look at the following article: App does not open. Wheel of progress turn continuously

• I can't open the creative cloud apps?

  I can't open the creative cloud apps?

  Hello

  I think that you have found the "download error" in the Apps Panel.

  Please check the help below document:

  Download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  https://forums.Adobe.com/thread/1832357

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Kind regards

  Sheena

• The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?

  The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?

  I have a Macbook pro of the retina.

  Hello

  Have you tried it on another browser?

  Maybe try to erase the cookies/cache of the browser and then access the link.

  Reference: Creative desktop cloud

  Kind regards

  Sheena

• The creative cloud app isn't in the menu bar and...

  The creative cloud icon is not in the menu bar and does not update my apps.

  OSX Yosemite

  10.10.5

  No idea how to operate?

  In other words, there is a parameter that affects the creative cloud app launch.

  In this case, it is necessary to check with log files.

  You can contact the Support from Adobe and check it once.

  Click always need Help (help), and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Request for technical support.

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

• Backup to the creative cloud app problem

  On my iPad when I save a document Photoshop Touch for creative cloud, he didn't immediately appears in the creative Cloud app for iPad. This means that I don't know if the document has been downloaded correctly or not, and it's a pain. To make sure, I do a search for this document in the Cloud creative application, and I'm not. So I once again, download only to be told that the document already exists on the creative cloud, and yet I can't find it when I search in the creative cloud app - and it's a boring waste of time.

  How can I force a synchronization of the creative cloud application?

  I had a similar problem with Android, but it has been resolved by forcing a refresh. (Made by dragging the application in the list of the app. Don't know how it's done in iOS or if it can still be done.)

• How to leave the creative cloud app?

  Hello

  I was wondering just how you exit creative cloud.

  Thank you

  indy191

  Hi Jake, click the gear icon on the top left corner of the creative cloud app, and then click left. Check: Creative Cloud Desktop application FAQ

  Good answer if there is anything else, we can be of assistance to you.

  -Atul Saini