Cannot create a video playlist in Windows Media Player 12

After deleting and restructuring of my collection of videos, I can no longer create playlists in WMP12. I ran the store, uninstalled and reinstalled WMP and always get the same error message: ' WMP encountered a problem during the creation or saving of playlist. Please ELP.

Hi Colon,

Thanks for posting your question in the Microsoft Community forum.

From your problem description, I understand that you are not able to create video playlist in Windows Media Player 12.

Also, this problem occurs because the Windows Media Player library database is corrupted.

Step 1:

To resolve this problem, delete the Windows Media Player database. To do this, follow these steps:

a. exit Windows Media Player.

b. Click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player and then click OK.

c. Select all files in the folder and then click on Delete on the file menu.

Note: You don't have to remove the folders that are in this folder.

d. restart Windows Media Player.

Note: Windows Media Player automatically rebuilds the database.

Step 2:

If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

a. exit Windows Media Player.

b. Click Start, click Run, type % LOCALAPPDATA%\Microsoft and then click OK.

c. Select the Media Player folder, and then click on Delete on the file menu.

d. restart Windows Media Player.

Please follow all the steps and if the problem persists, return back and we will be happy to help you.

Tags: Windows

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