Cannot create cloud - arrived on Adobe servers

Hello world

Whenever I start the creative application of cloud to manage updates, etc. I am able to see my apps for a second and then the screen is replaced with the error message that it is impossible to arrive on the Adobe servers (see images below).

adobe1.jpgadobe.jpg

I had to install Photoshop and Lightroom by starting creative cloud and click on install in the one second I had before the entrance of the error screen. Then it would download and install in the background. Thus, he clearly has a connection...

I tried all of the solutions that I found in the forum. Firewall settings, host files, remove the OOBE folder, reinstall creative cloud fixation to update manually. Nothing has worked.

Everyone this experience or does anyone have a solution for this? I am really frustrated because I have to pay for software that does not work as it should.

Thanks in advance and best regards.

Please wait, first of all uninstall if you wish, we can try some troubleshooting steps.

I guess you found error when you try to update the CC apps.  I think you are trying to update in the Help menu in Photoshop.

Have you tried to disable the firewall temporarily and verified?

Instead of normal uninstalling Adobe Creative Cloud application, try clean uninstall and reinstall once.

Follow the procedure below:

Uninstall Adobe Creative Cloud.

Using creative cloud | Uninstall the creative cloud desktop application

Temporarily disable the firewall.

Step 1:

Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x 86) \Adobe.

Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

Step 3:

Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

Type below command and press the enter"" key.

AppData

Then go to the Local > Adobe.

Open the Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4:

Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

Then, download and install the Adobe Creative Cloud app and check.

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

Make sure you also, automatic detection of Proxy settings is enabled >

Tags: Adobe

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