Can't happen on the Adobe servers?
I recently bought Adobe CC photography Plan. Have downloaded the program CC, everything else works on it, but the Apps tab... Which means that I can't download the programs I just bought. I disabled my firewall and anti-virus but I can not connect again, I deleted the files of opm and edited the file of the host (with the help of live support) driver. I'm on a home network with Windows 8.1.
Hi Nick,
Please check the help below document:
"Unknown Server error" | Sign in to creative cloud
You can also view the nets below where the issue has been addressed:
Impossible to reach on the Adobe servers when opening creative Cloud
Cloud cannot create arrived on Adobe servers.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Can't happen on the adobe servers, check firewall settings
Try to update creative cloud for the last three days. Get the same message: "cannot happen on the Adobe servers. Please check your firewall settings and try again in a few minutes.
Tried a number of things:
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-cleaner to fix the files host creative cloud
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-P first uninstalled and reinstalled
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Someone at - it advice - I have written the cat to Adobe, but will try anything in the meantime.
Thank you!
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Creative cloud - can't happen on the Adobe servers, nothing works
Hello!
I recently tried to install creative cloud for the first time. After installation, I am unable to connect to the Adobe servers.
I read about this and tried to reinstall the software, restart my computer, turn off the firewall in my computer and my router, I have no proxy server defined (do not use).
I also tried stop all processes of CC in the Task Manager, removing the local appdata file opm.db then restart - this doesn't work anymore. The same exact screen shows.I'm on my home network, wi - fi (cannot access a cable right now, but fail to see how this would help). I have Windows 7.
Any ideas? I am very frustrated...
Check the file hosts for Adobe entries?
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My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5
Please let us know your operating system.
Concerning
Megha Rawat
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Adobe Download Manager cannot happen on the Adobe servers
I'm getting the "unable to join the Adobe servers" error all the time.
I tried
- deleting the file opm.db;
- deleting the log file PDApp; and
- enter my information to connect to adobe.
- disable my avast Firewall (there is no on my modem)
But the error does not disappear and I can't upgrade to 5 LR, etc..
If someone managed to fix this error?
Thank you
Ganga.
PS:
(a) I'm not happy I have to use the forums to get help on a product I am payingf for.
(b) why Adobe does not offer 24/7 support? I am in Australia and is not appropriate to expect the opening hours.
(c) I wonder that if Adobe will refund the days that they are unable to supply the product, to which I subscribe.
Yes Jihoon1109 of the managed network is probably causing your network difficulties. This is especially true when the steps listed in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html have been completed.
I recommend you contact your it Department and have them examine the Adobe Creative Cloud Service Documentation of access to technology section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
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It's my new iMac, restored CC account, no problem to download both apps, but when I try to download Id, I get a repeated "unable to join the Adobe servers" with tips to check my firewall settings (they are) and try again later. Just noticed on a page Adobe CC, that 'InDesign's download now... "but I see no status bar or other evidence of a download. What should do?
Hi Boygilroy,
Please see the links below:
Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors
Error in downloading, installing or updating Adobe Creative Cloud applications
Let us know if that helps.
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Try to update with CC but get the message that I can't get to the Adobe servers?
Hello
someone has similar problems. There is no problem with my firewall settings and don't have 150 MB internet connection so no problem with speed. Maybe that's a problem with the Adobe servers.
Hello
Please see the following links:
Re: Impossible to arrive on the Adobe servers, please check the firewall settings and try again
Solve common problems of activation and deactivation of creative cloud.
Also, try
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Force quit Adobe all activity monitor processes / end of task from Task Manager in the case of windows (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
- Launch creative cloud application and sign in.
Let us know if that helps.
Kind regards
Bani
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I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers
Please see:
- Creative cloud activation and login troubleshooting
- Adobe Download Manager cannot happen on the Adobe servers
- Cloud cannot create arrived on Adobe servers.
You can try to remove creative cloud app and reinstall it.
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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im not able to connect to the adobe servers
Downloaded CC without any problem. But now when I want to download Photshop I can't connect to the adobe servers so there is no apps showing everyone in the CC prog.
Windows 8 and there seem to be no problems with my internet connection or my firewall...
You might want to refer to the KB Doc: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I have just the creative application of cloud on my mac than its opening upward and said 'impossible to arrive on the Adobe servers. Please check your firewall settings and try again in a few minutes. I keep trying and it still happens?
Hello
Please make sure that there is no Proxy setting on your network and also check that you are logged into admin and not as mobile admin. You can also try to connect the MAC to a Wi - Fi network to different/open or Mobile Hotspot and disable all antivirus on MAC titles and try to check if the creative cloud app works.
Thank you.
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I can't import my script (film) into Adobe Story. The error message says: I am unable to connect to the Adobe servers. Is this a problem with the Adobe?
Yes and no it seems that if the file is a .doc or .pdf, that it does not load properly. But if I bring him in a Final Draft format, it works perfectly.
Adam
Sent from my iPhone
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Creative cloud tells me that it cannot connect to the adobe servers. It worked fine for about a year. Now I can't access any of my programs.
I was not able to launch Lightroom or Photoshop to round a week now.
I'm losing money. Help.
Pay your membership subscription on time or lose access to your work, your programs and potentially your livelihood.
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Unable to connect to the Adobe servers, please check your firewall settings
Hello
I downloaded creative app. When I double click and open wheel turns for a few seconds then the message appears "unable to connect to the Adobe servers, please check the firewall settings." Can someone help? I use windows 7.
Gordon
Hello
Please read https://forums.adobe.com/thread/1499014
-Try some steps such as changing browsers and disable your firewall
-Also clear the cache of your browser if you start with a fresh browser
-Check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
Let us know if this helps!
-
Impossible to reach on the Adobe servers, please check the firewall settings and try again
Where download photoshop cc trail is said ^^
I tried to add adobe through firewall
I tried activation adobe inbound rules
I tried to restart my pc
Nothing works please help
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
A chat session where an agent can remotely look inside your computer can help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cloud creative support chat (all creative cloud customer service problems)
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Creative cloud cannot connect to the Adobe servers.
Hey,.
I tried to download the trial version of the cloud creative to try it before you buy the plan of the student. However, when I select the Panel app the message "Impossible to get on the adobe servers, please check connectivity internet, Firewall setting and try again" and then a small box orange appear low says 'impossible to join the adobe servers '.
I tried everything the internet told me to do and still no joy. Can someone help me please? I'm getting super frustrated with it!
I don't know if it means anything, but I tried the advance troubleshooting setting where it gives you links to see if you can log in to the adobe activation servers. With the connection to the license, I get a web page that says that 'lm.licenses.adobe.com refuses to connect 'Thank you
Amber
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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