HP envy 5530 Wireless: print only on the left excluded from the page. The right part shows a gray rectangle. Preview looks right

My new printer works, but although I've marked the parameters for the letter and print preview appears correct, that the printed pages are coming on only the left excluded from the page.  On the right 1/3, there is a gray rectangle.  I really need to fix.

Thanks again for your response.  It turned out that the printer was not to blame.  I was using the word 2016 and he had a setting of markup that was running.  When I turned is disabled, gray Panel went out.  Unfortunately, he seems to be the default setting and returned.  But until I figure out how to fix I just check the section of markup on the Ribbon and make sure it is off.

Tags: HP Printers

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    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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