Cannot create PDFs in Google Chrome

Whenever I try to create a PDF file of the Acrobat plugin in the browser Chrome, after selecting the save location, it will get stuck at "download for Conversion...". "on the first try after turning on my computer.

It just hangs there, and then I have to put an end to the Acrobat plugin in the Task Manager to get it to stop listening.  Yet another attempt will not work, and I have to finish the plugin in force once again.

The plugin will start to work if I use the option 'Print' normal in Chrome and select Adobe PDF printer once.  Then when I try the plugin Acrobat in Chrome, it will start to work.

Is there a way to prevent this, so that the plugin Acrobat in Chrome works every time after start/restart of the computer so I can't go through the extra steps?

8.1 Windows 64-bit

Latest browser Chrome

Recent CC Adobe Acrobat

Hi Thomas

It is a known issue and we are investigating it.

To work around the problem, you can create a PDF of some Office file or web page of Acrobat via file > create > PDF of the file before you start the conversion of Chrome or print to the Adobe PDF printer.

This is required only once after system reboot.

Thank you

Tanvi

Tags: Acrobat

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