Cannot delete the bluetooth device in Windows 8 RTM (running on MacBook Pro)

My office uses Macs but allows employees to use BootCamp to run both environments. I was able to add a pair of headphones bluetooth without problem, but now can't remove them in order to re-pair.

The event viewer shows:
Withdrawal of the device node 'BTHENUM\Dev_001816064C73\a & 383f14a7 & 0 & BluetoothDevice_001816064C73' failed with error code 0 x 80070490.

I've never seen that happen before, and can only find references error code 0 x 80070490 Windows Update problems.

Ran sfc/scannow, but came back clean. Any ideas/suggestions?

The same thing happened to me when I tried to remove a bluetooth mouse, so that I can add another.

I tried the above solution presented by Angela T., as he made a lot of sense, but which still has not worked for me and the old mouse maintained reappear.

The problem I encountered was that I was using the Bluetooth devices icon in the box 'Notifications' from the background toolbar on the desktop (i.e. the lower right part of the screen where things like time, volume, etc., are displayed).
For some reason, try to remove the mouse open bluetooth devices window through this icon is mess up every time.

I managed to make it work in the pop-up toolbar that appears when you place your cursor in the lower right of your screen and clicking on 'settings' (the icon that looks like a gear) and then by clicking on "change pc settings" at the bottom.  This brought me to the 'Pc settings' window where I could add and remove devices.  Now when I tried to delete the old mouse and add the new to here, it worked perfectly fine.

Crazy, I know, but it fixed the problem for me.

Tags: Windows

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