Cannot display Web page: despite the excellent internet connection
Recently put in place of the blank media broadband, everything is connected and all the lights are on
Laptop recognizes the wireless network, request password and connects successfully with full signal but when I go to browse the internet, an error message appears saying: I can't access the internet
would appreciate any advice, thanks
Hi elizabethhelen,
- What version of Windows you are using?
- What web browser do you use?
- You have security software installed on the computer?
Refer to the Microsoft article if you are using Internet explorer as web browser try the steps mentioned.
You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage".
http://support.Microsoft.com/kb/956196
If the previous step fails, run the Network Diagnostics tool and check.
The problems of Internet connection
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems
Wireless network card: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/wireless-networking-frequently-asked-questions
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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