Cannot download app creative cloud: error code 1
I cannot download and install the desktop creative cloud on Windows 7 application. I had already installed it, but I deleted it for a long time. Now, I have tried all 3 of the solutions they provide here: error: "unable to install". Creative Cloud Desktop but can not display the same error. What can I do?
Hello
Please follow the steps below:
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then try to install the creative cloud application.
Let me know if you encounter error once again.
Kind regards
Sheena
Tags: Adobe
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