Cannot download firmware for CP1525nw printer successfully. Download the .dmg file, but it is empty

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  Welcome to the community @brianardmore HP

  I came across your post about problems you encounter when you install the printer on your system Windows 10 and wanted to respond to my suggestions.

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  Do the following and see if they help.

  Registry warning
  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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  a. start Windows Media Player. Right click on the toolbar at the top, select 'Tools' and select 'Options '.

  b. Select the "Privacy" tab uncheck all options in the tab.

  c. Select the 'Network' tab uncheck all the options in this tab as well. Click on 'OK '.

  d. click "Start", select "Run" and then type "regedit" in the appropriate field. Press "Enter". Click on "File" and "export." Type a file name of registry backup that you can remember, which contains the current date. Navigate to the registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\PlayerUpgrade." Under 'Name', double-click "EnableAutoUpgrade." Under 'ValueData,' type 'no.' Go to "HKEY_LOCAL_MACHINE."

  e. click 'Edit', 'New' and 'key '. Type "WindowsMediaPlayer." Click on 'OK '. Select the new key, and then click on 'Edit', 'New' and 'DWORD value'. Type "DisableAutoUpdate" and press "enter." Select 'Edit' and then 'change '. Type '1' and click on 'OK '. Click on 'OK '. Click on "File" and "Exit" to close the registry editor.

  f. click "Start", "Control Panel" and "Security Center." Under ' Manage Security Settings for, "click on"Windows Firewall ". Click the 'Exceptions' scroll down until you see "Windows Media Player." Make sure that the box next to the entry is unchecked. Click on 'OK '.

  g. right click on the toolbar in Windows Media Player. Select 'File' and 'Work offline' to completely prevent Windows Media Player to access the Internet somehow. When you want to restore Internet access, right click on the toolbar, click on "File" and remove the check mark next to "Work offline."

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• cannot download the Genuine Advantage updates

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  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
  The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
  Windows product ID: 00359-OEM-8992687-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DC3CE23D-4AC0-4A7F-BCC5-1717FBBA4105} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120830 - 0333
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {DC3CE23D-4AC0-4A7F-BCC5-1717FBBA4105}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-542378302-1280565398-2963664112eMachinesET1352GAmerican Megatrends, Inc.. P01-A2 20100402000000.000000 + 000973F3A07018400F404090409Central Standard Time(GMT-06:00)03ACRSYSACRPRDCT109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800006-02-1033-7600.0000-1612010
  Installation ID: 019256225245623006790110419862021170388123903534923590
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7QJB7
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 09/10/2012 23:07:01

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: PASS
  Event timestamp: 10:9:2012 05:02
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: LgAAAAEAAwABAAEAAAABAAAAAQABAAEA6GFyvroegsvu6ZIAnOiqAkYbtEMYeQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC2103 040210 APIC
  FACP 040210 FACP2103
  HPET 040210 OEMHPET0
  OEMMCFG MCFG 040210
  WDRT 040210 WDRT NV
  SLIC ACRSYS ACRPRDCT
  040210 OEMB2103 LASRYVITRAGE
  AWMI 040210 OEMB2103
  SSDT A M I POWERNOW

  Go back to the original download page using Internet Explorer 32-bit and click on the button continue. DO NOT enter sidetrcked in the areas of validation GenuineCheck or Alternative.

  MS broke the validation for all other browsers currently. Finally, they CAN bypass ro something on this subject.