Cannot download QuickTime plugin. What could be incorrectly prevent the download and installation?

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  You can check the above troubleshooting steps: https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

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  Thanks a lot for your answer. I followed the actions in the link provided, but the problem persisted. To fix it I had to remove the .NET Framework and then reinstall it by using the following procedure. That solved my problem.

  Thank you very much for your help.

  Step 1: Remove the .NET Framework using the removal tool

  ================================

  1. download the tool from the following link:

  http://CID-27e6a35d1a492af7.SkyDrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

  2. save the zip (dotnetfx_cleanup_tool.zip) file from the link above on the local desktop and extract it.

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  Microsoft .NET Framework 1.1 Service Pack 1

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  I will definitely help you with this.

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  Concerning

  Baudier

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