Cannot find the active file analysis Service

I just bought and installed Photoshop elements 13 on my OS Windows 8.1. I had version 9 on my old computer and never had any problems with it.


I want to set the folder that got to watch in Photoshop elements 13. But when I click on the option in the 'File' menu, I get a message saying that I need to start the service "Adobe Active File Monitor". Problem is that this service is not to be installed. It is not listed in my services. How can I fix it? Is there another installation that I need to run side for this service is installed?

Let me know


Thank you

PS: I know how to monitor, start, stop, configure services. It is simply not listed, so probably not installed.

OK forget about it. I tried the chat with a technician who did not know what to say. He referred me to a senior engineer that suggests simply uninstall and reinstall the software which has indeed fixed the problem.

So the solution: uninstall and reinstall.

Tags: Photoshop

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    This problem can occur for the following reasons:

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    · The copy operation stops.

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