Cannot find the exectable Viewer in a temporary file when I use image viewer

When I try to view a CD in the image viewer, I get a message saying 'cannot find the viewer in a temporary file.

Can someone help me with this problem?

Hi Robert,.

As a work-around, try to copy the contents of the CD player on the desktop and check if you are able to view the files.

If you encounter an error, please let us know the exact error message.

In addition, to give authorization to the Temp folder and check if it makes a difference.

The path of the Temp folder will normally be

\AppData\Local\Temp C:\Users\

In order to locate the temporary folder in windows 7, follow the steps below:

  1. Click Start, in the search box, type CMD.
  2. Right click on CMD and select run as administrator.
  3. In the command line type ECHO %Temp%.

To change the permissions to the TEMP folder, follow the steps provided by John Rubdy in http://answers.microsoft.com/en-us/windows/forum/windows_vista-files/how-do-i-change-folder-and-file-permissions/465f2b42-63dd-4486-8dd1-c870290efeed

Note: The steps also apply to Windows 7.

This is a step that has worked for some users who use CD xray viewer program.

Copy and replace the 2 files; 'CDViewer_11.04.0001' and 'sectra' in the case of non-functional account (on the user account where the CD can be read without any problem)

Location: C:\Users\\AppData\Local\Temp (where user name of the user account name you have connected)

Note: you must copy the two files to a different user account where you don't have the files on the CD display problems.

Hope this information is useful. If you have any questions, please let us know.

Tags: Windows

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