Cannot get CS8 to recognize my serial number
Hey. I just lost an hour speaking with the staff of cat totally incompetent to Adobe. I have the demo version of CS8 on my iMac. I have the same software running on my iMac at home, no problem. I bought an academic plan for CS6 and used to upgrade at home in CS8. It works fine on my home iMac, but it does not recognize my serial number. Does anyone know how to fix it, or join a person who isn't in a read somewhere call center a script that they do not understand? Sorry for the tone, but I just spent an hour patiently explain this again and again to those who just couldn't follow me and does not seem to understand the software itself at all.
Hi Nicolas,.
Can you please specify the versions that you are talking about? CS6 was the last version of the creative suite software released for purchase. The latest versions are all versions of creative cloud subscription, that's why I'm not sure what you are referring when you mention CS8.
If you have loaded the software purchased in the past and saved, you should see it listed in your adobe account. Please see this link for more details: quickly find your serial number
You can download the software here CS6: Download produced CS6
After downloading the installation files, see these instructions to extract the files and install your product.
Guinot
Tags: Adobe
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