Cannot get printer to download drivers. Go to Windows Update, see driver, try to download, get error 80070005

Help.  I tried several solutions, I found on the web.  No work.  I can not print!

I had this problem with both printers, recently a Canon i9900.

You might be better to post to the Windows 7 forums where someone may know how to add the printer etc.

  • Windows 7
    (http://social.answers.microsoft.com/Forums/en-US/category/windows7) TaurArian [MVP] 2005-2010 - Update Services

Tags: Windows

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    2012-04-30 14:20:23:072 284 5cc PT WARNING: SOAP fault: 0x00012c
    2012-04-30 14:20:23:072 284 5cc PT WARNING: faultstring:Fault has occurred
    2012-04-30 14:20:23:072 284 5cc PT WARNING: ErrorCode:InvalidParameters (7)
    2012-04-30 14:20:23:072 284 5cc PT WARNING: Message: printerUpdateIDs
    "" 2012-04-30 14:20:23:072 284 5cc PT WARNING: method: "http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncPrinterCatalog"
    2012-04-30 14:20:23:072 284 5cc PT WARNING: ID:fd5a6897-e20b-4a8f-a118-c9c791da6851
    2012-04-30 14:20:23:072 284 5cc PT WARNING: PTError: 0x8024400d
    2012-04-30 14:20:23:072 284 5cc PT WARNING: PTError: 0x8024400d
    2012-04-30 14:20:23:150 284 72 c to THE cannot perform scan non-interactive if AU is interactive only
    2012-04-30 14:20:23:150 284 5cc Agent * found 0 updates and 17 categories of research; rules apply rated 193 on 660 deployed entities
    2012-04-30 14:20:23:150 284 5cc Agent *.
    2012-04-30 14:20:23:150 284 5cc Agent * END * Agent: finding updates [CallerId = CDM] of
    2012-04-30 14:20:23:150 284 5cc Agent *.
    2012-04-30 14:20:28:162 284 5cc report REPORT EVENT: {C7177063-6BAB-4A17-AC0B-74B0D47355FA} 2012-04-30 14:20:23:150 - 0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 success CDM Windows Update Client synchronization software detected 0 updates successfully.
    2012-04-30 14:20:28:162 284 5cc CWERReporter finish event management report. (00000000)

  • I get a "cannot install printer because a policy has been enabled on your computer that blocks NT 4.0 driver ' how can I install my printer?

    I have a HP Pavilion dv6500 running Vista 32 bit. I just bought a new printer, a HP Photosmart C4640, when I tried to install and connect I get a message indicating that it cannot install printer as a policy has been activated this block driver NT 4.0. I have run all updates of software and drivers, but still get this message. I've been at this for almost a week now. I've been doing the HP race with regard to aid. I am VERY fusturated at this point and desperately need help. What should I do to make this work?

    Hi jessheffernan2003,

    This problem occurs because Windows Vista does not support the installation of kernel-mode printer drivers. Windows Vista only supports installing user mode printer drivers.

    To work around this problem, try to get and install a printer driver as a user on the Windows NT 4.0 computer. If you can not get the particular user mode printer driver, try to get a driver printer in user mode compatible with the kernel mode printer driver which is hosted on the Windows NT 4.0 computer. To get a printer driver updated for the print device, contact the manufacturer of the printer.

    For more information about your hardware manufacturer, visit the following Web site:

    http://support.Microsoft.com/GP/vendors/en-us

    Note: Microsoft provides third-party contact information to help you find technical support. These details may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    For more information, see the link below:

    Error message when you try to connect to a printer in Windows Vista: "the printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.

    http://support.Microsoft.com/kb/931719/

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

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