Cannot import videos using Photo Gallery - "the video device is currently in use"

original title: impossible to import the videos using Photo Gallery

Whenever I try to import a video with Photo Gallery, I get the message,

"Importing video.

The video device is currently in use.  Close any other program that is using the device and try again.  If you need to start import video, turn off your import device and then turn on again. »

No other program does use the video device I can say.  I tried to restart my computer, but also a gallery of photos of uninstalling and reinstalling, but I can't seem to do anything other than give me this message.

I use Windows 7 64-bit.  I'm downloading an older video camera, using a firewire cable.

Anyone have any ideas?  Thank you!

Personally I remove sd card from the device and try this way.

Then click on the Start button and the computer.

Insert the sd card a sd card reader slot is available, if you need to buy one,

You can access the SDCard like any hard drive, it is the list, and then select open, do a right click

Manually, copy and paste the files into a new folder.

If it's an older device, you can try the factory site and search for win 7 drivers for the camera first.

Tags: Windows

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