Cannot install HP M1132 multifunction on victory. 7 64 - bit

Hello

I can't install a M1132 MFP on Windows 7 64-bit. I tried three different computers and laptops, and after installation is complete, he says that he has failed.


I also tried to install it on a victory of 7 32-bit and it works without any problem. I tried to change the USB cable, they are 1.8 m in length, so the length of the cable should not be a problem.

I'm naïve, I just bought the printer and I think to send for the guarantee.

If anyone faced this problem before, please answer.
Thank you 1 billion.

See you soon!

Hi CatalinMCL,

Welcome to the HP Forums, I hope you enjoy your experience!

I understand that you get an error when you install the printer on Windows 7 64-bit computers.

I'll be happy to help you.

Are you logged on as a computer administrator?

You want to use the normal USB 2.0 slot not the latest USB 3.0.

USB 3.0 are supposed to be backward compatible.

Do a msconfig to disable startup programs which could interfere with the installation.

Click Start, in the search box type in run, enter, and then type msconfig, click OK.

Click the Services tab.
Click to select the hide all Microsoft Services check box.
Click Disable all, and then click OK.

Then click on the tab at the top of the start page.
Click Disable all.

Restart the computer.

Temporarily disable any Antivirus software.

Then run the installation again.
Do not connect the USB cable until you are prompted.

Test the printer again.

Then go back into msconfig and enable Microsoft Services and enable all Startup tab.

Turn on the Antivirus software.

If you still having problem follow the steps described in this document I have provided. Improve the performance of the system without adding memory (Windows 7).

Please let me know if this solves the problem or if you need further assistance.

Thanks for posting on the HP Forums.
Have a wonderful day!

Tags: HP Printers

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    Windows 7 Compatibility Center to check compatibility:
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    More information on how to make older programs in this version of Windows:
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